What are the responsibilities and job description for the Assistant Director Program position at CENTER FOR URBAN COMMUNITY SVC?
The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for an Assistant Program Director position.
The Park House and Webster Ave residences are supportive housing sites in the Tremont section of the Bronx for low-income and formerly homeless families and individuals. Both buildings are developed on the same plot of land, and connected by an outdoor courtyard area. CUCS staff provide social services at both sites. The Webster houses 170 tenants and Park House houses 20 special needs tenants. Park House and Webster both opened in 2018. Staff see clients at the office and in their homes. The services include case management, mental health services and person centered service planning. The program has a Janian psychiatrist, Janian Primary Care Provider, and a Career Network employment specialist. All staff receive training in evidence based practices including Motivational Interviewing, and Wellness Self Management.
Responsibilities:
The Assistant Program Director is responsible for partnering with the Program Director to support the overall management of the program. The Assistant Program Director plays a major role in ensuring that clients receive services that meet regulatory and agency standards and that records are kept in compliance with those standards. Additionally, this individual is responsible for maintaining good relations with funders and other stakeholders, and developing and maintaining a program culture that is client centered, outcome oriented, and dedicated to continuous quality improvement. The Assistant Program Director also has the responsibility of supervising designated clinical staff and oversight of the site’s special services programs, including on-site psychiatric and medical services.
The position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with mental health systems, and the ability to access and negotiate the full range of services aimed to support our tenants. It also requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations.
The Assistant Program Director is responsible for ensuring that the program provides the best services possible for its clients, is an engaging and rewarding place for staff to work and has a culture which promotes continuous learning and improvement. The Assistant Program Director is also expected to take a leadership role in facilitating conversations and positive change in regard to Diversity, Equity, and Inclusion. This position is central to fostering the mission and goals of the program.
