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Case Manager

Center for Veterans Issues, Inc.
Green, WI Full Time
POSTED ON 4/15/2024
Job Purpose
The overall purpose of the Case Manager is to provide comprehensive case management, financial counseling, and assistance to prevent veterans and their families from becoming homeless.

Qualifications
  • Bachelor’s degree in social services is required
  • Minimum two years of experience in case management, life skills as well as conducting assessment and counseling services
  • Associate’s degree with 4-5 years of experience in case management, life skills as well as conducting assessment and counseling services is acceptable
  • Experience providing services to veterans is strongly preferred
  • Experience delivering services to SUD, COD, or homeless population is also preferred
  • Valid Wisconsin Driver’s License in good standing and current/valid auto insurance
Duties and Responsibilities
  1. Delivery of case management and supportive services to homeless veterans; maintain case files
  2. Review Intake Specialist’s screen, matrix, categorization and comprehensive assessment
  3. Make determination of supportive service needs
  4. Develop a Housing Identification and Stability Plan
  5. Provide housing stability counseling:
    1. Awareness and referral to rental and rent subsidy programs
    2. Awareness and referral to housing assistance programs
  6. Educate participants on supportive service availability and client rights, including:
    1. Fair Housing
    2. Landlord tenant laws
    3. Lease terms
    4. Rent delinquency
    5. Resolution or intervention of mortgage delinquency
    6. Home maintenance and financial management
  7. Develop and monitor a Single Coordinated Care Plan for participants
  8. Request temporary financial assistance after obtaining approval by the Program Manager
  9. Make program referrals and establish linkages with appropriate agencies/service providers to assist participants in obtaining needed supportive services, including, but not limited to:
    1. Non-compensation benefits from the VA
    2. Vocational and Rehabilitation Counseling
    3. Employment and Training Services
    4. Educational Assistance
    5. Healthcare Services
    6. Childcare Providers and Assistance
    7. Protective Payee Services
    8. Legal Services
    9. Daily Living Services
    10. Direct Financial Assistance
    11. Emergency Assistance
  10. Execute participation agreements with participants
  11. Maintains accurate and timely records of clients through detailed case noting of assessments, contacts, and progress using required case management forms and maintains required HMIS records
  12. Coordinate with additional staff to provide pick-up/drop-off transportation services and administer bus tickets
  13. Provide financial counseling and assist participants in developing a personal budget
  14. Create a discharge plan for participants including referral options
  15. Other duties as requested or assigned

We are an EEOC/AA/ADA employer.

 

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