OB Medical Assistant (MA)

JOB DESCRIPTION
Summary:

The Medical Assistant assists the provider in routine patient care in the office setting. Working in concert with the physician/advanced practitioner, this team member fosters smooth and efficient patient flow. Duties are performed under the supervision of a licensed clinician and/or office manager. Performs with minimal supervision.

Essential Functions:
Assists Provider

• Assures patients are worked up for provider visit timely and efficiently to include:
• Obtaining accurate vital signs from the patient and reports abnormal findings to provider.
• Accurately documenting patient’s health history and reconciles medications.
• Accurately completes patient information on laboratory orders and referrals.
• Fills in logs and special forms.
• Accurately utilizes medical equipment as trained.
• Administers medications by oral, intramuscular, subcutaneous, intradermal, inhaled routes as directed by provider.
• Assists in referral process.
• Assists with procedures.
• Assists with use and management of EHR.
• Supports provider with completion of electronic order entry.
• Assists providers with patient flow and management.
• Enrolls patients in pharmaceutical assistance programs.

Lab support

• Performs phlebotomy and lab collection as needed.
• Prepares specimens for transport to performing labs appropriately.
• Performs CLIA waived testing as ordered by the provider.
• Follows policies and procedures.
• Enters results per policies and procedures.
• Reviews logbooks and reports monthly for accuracy and completion

Electronic Health Record (EHR)

• Accurately and efficiently enters documentation into the EHR. Organize and/or facilitate support groups.
• Ensures necessary patient medical information is available in the EHR prior to visit.
• Demonstrates basic understanding of the EHR:
• Make appointments.
• Patient insurances.
• Order entry and workflow.
• Workflow dashboard.
• Document and task management.
• Problem flowsheets.
• Troubleshooting documents in the clinical inbox.

Clinic Maintenance

• Keeps exam rooms and treatment areas clean per infection control policy and procedures, as well as well-stocked.
• Assists with ordering and maintaining medication inventory:
• Appropriately logs samples and stock pharmaceuticals.
• Checks for expiration dates and disposes of expired medications following policy.
• Responsible for ordering and maintaining medical supplies.
• Reprocesses and sterilizes medical equipment per established policies and procedures.

QI/QA

• Actively participates in quality improvement projects.
• Complies with center policies and procedures
• Promotes and complies with NCQA PCMH standards of care.

Clerical Duties (assist as needed)

• Performs clerical duties as directed by office manager:
• Schedule appointments.
• Takes phone messages.
• Scans information into the electronic health record or EHR.
• Performs patient registration functions.
• Accurately pre-screens medical/dental records.
• Assists with document management.
• Supports patients with referral process.

Other

• Performs other related duties as indicated or when requested by supervisor.
• Always maintains use of universal precautions.
• Completes daily/day end activities as assigned.
• Completes all required trainings and attends meetings as assigned.
• Protects/observes patient confidentiality per policies and procedures.
• Assures translation, as needed, for non-English speaking patients.
• Recognizes and responds appropriately to violent/abusive situations, bomb threats, fire and emergency situations.

Minimum Qualifications: (Experience/Skills/Abilities/Education/Certifications)

• High School Graduate or GED equivalent.
• Graduate of an accredited medical assistant program.
• Demonstrates good oral and written communication skills.
• Ability to effectively interact with physicians, patients, and other staff members.
• Possesses basic typing skills.
• Demonstrates knowledge and ability to use Office 365 programs including Outlook, Word, and Excel.
• Demonstrated knowledge of proper, safe, and efficient use of current office equipment/software.
• Effectively uses the electronic health record.

Preferred Qualifications: (Experience/Skills/Abilities/Education/Certifications)

• Two years of MA experience preferred.
• Bilingual communication preferred.

Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk, often for prolonged periods; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and see, speak and hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Work Environment:
General medical clinic/office environment.

Supervisory Responsibilities:
None

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Ob/Gyn

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)
• OB: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person