What are the responsibilities and job description for the PT Facility Monitor position at Centers?
Overview
CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, Centers remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. Centers is currently operating campus recreation centers at ten universities within the United States.
The Health and Recreation Center (Building M) is a 135,000 square foot state-of-the-art facility located on the campus of Harper College in Palatine, Illinois and is currently under CENTERS management. The Health and Recreation Center offers a four court fieldhouse, suspended jogging track, aquatics center, fitness studios, cardio/strength areas and numerous programs, services, intramural sport activities and special events.
Responsibilities
Essential Responsibilities:
- Monitor open recreation (basketball, volleyball, pickleball, etc.), facility rentals, and special events to ensure safety of participants; enforce policies and procedures specific to the gymnasium and elevated track
- Daily routine cleaning of facility areas and equipment to include, but not limited to:
- Gymnasium, Fitness Studios, Locker Rooms, Hallway Locker Bank, and Common Spaces
- Ensure operation of recreation equipment and building equipment by completing preventative maintenance duties and cleaning tasks
- Set up for daily activities, facility rentals, and special events as needed
- Assist members and guests with concerns, questions, and incidents/accidents
- Assist the Professional Staff and Building Managers as requested
- Understand and demonstrate competencies in department Emergency Action Plan
- Maintain a clean and safe working environment
- Attend all staff trainings and meetings
- Ensure a safe and inclusive environment for Health and Recreation Center members and guests
Qualifications
Minimum Requirements:
- Must obtain CPR/AED & First Aid certification prior to working
- Ability to work independently
- Leadership and supervisory abilities
- Strong written and verbal communication skills
- Ability to thrive in an environment that values high expectations, accountability, and balanced lifestyles
Competencies:
- Strong customer service skills
- Willingness and ability to enforce policies and resolve conflicts
- Ability to handle several tasks at once with frequent interruptions
- Basic computer skills
- Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision-making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management
Work Environment and Physical Demands
Work Environment:
- Office environment/fitness center environment/gymnasium center environment
- Moderate to loud noise
Physical Demands:
- Standing or walking
- Repetitive wrist, hand, or finger movement (while operating computer equipment)
- Occasional bending, stooping
- Eye-hand coordination (keyboard typing)
- Hearing and talking
