Integrated Care Coordinator

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Job Description: SUMMARY OF POSITION Provides person-centered assistance to clients to help ensure appropriate continuum of care. Updates the care plan and monitors the effectiveness of client treatment. Coordinates treatment plan in support of increased self-sufficiency. Primary case holder for the client and is responsible for maintaining the chart to ensure the client has access to services provided by this program. Completes necessary documentation in a timely manner and support clients as part of their clinical team. Teaches, guides, instructs and supports persons with serious mental illness and/or substance use disorders to address barriers in any life domain, associated with their recovery. This role is a core function of the CCBHC (Certified Community Behavioral Health Clinic) Grant and the Integrated Care team. Provides person-centered assistance to clients to help ensure appropriate continuum of care. Updates the care plan and monitors the effectiveness of client treatment. Coordinates treatment plan in support of increased self-sufficiency. Primary case holder for the client and is responsible for maintaining the chart to ensure the client has access to services provided by this program. Completes necessary documentation in a timely manner and support clients as part of their clinical team. Teaches, guides, instructs and supports persons with serious mental illness and/or substance use disorders to address barriers in any life domain, associated with their recovery. Develops, maintains, and enhance relationships with community partners and referral sources. Supports and coordinates clients discharging from partnering hospitals in accessing services and resources. ESSENTIAL DUTIES & RESPONSIBILITIES Facilitates client’s use of family, social and community resources, acting as an advocate when necessary and maintaining necessary communication with other involved parties. Assesses and updates person-centered plan with the client and collaterals and monitors progress of the plan. Ensures client’s clinical record is maintained and up to date at all times. Clinical documentation is accurate, meets organizations standards in composition and content, and is adequate for communication about client’s treatment and progress. Main point of contact for managed care team Assists in census management, admissions, and discharges. Communicates with staff and clients to help overall flow of facility. Completes authorizations paperwork for clients including ASAMs, Care Plans, CANS/ANSA’s and all documentation/assessments necessary for treatment specific to the program. Meets with clients individually to explain insurance status and needs. Serves as the liaison between the client and the client’s Representative Payee Uses structured, standardized interventions and resources for teaching to assist clients in overcoming barriers to recovery. Provides individual and/or group interventions in the home, community or office setting. Works within various community systems to collaborate on behalf of, and with, the client. Includes the criminal justice system, the child welfare system, hospital/medical systems, educational, etc. Submits reports to referral sources on clients participation and progress in treatment, where authorized KNOWLEDGE, SKILLS & ABILITIES Effectively communicate via written, verbal, in person and virtual methods. Excellent customer service skills. Basic computer literacy required. Understanding of substance use/ co-occurring disorders, ASAM levels of care/ medical necessity and recovery. QUALIFICATIONS Education Level Bachelor’s level preferred, Associate's degree or Two years of experience or two years of college coursework in related field may be substituted for degree requirement. Years of Experience Minimum of two years professional experience working directly with adults or youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred Certification/Licensure Obtain and maintain CANS/ANSA Certification Time Type: Full time Entry Pay Range: $15.86--$19.78 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.