Residential Case Manager

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Job Description

SUMMARY OF POSITION

Provides intensive case management services designed to support individuals and families. Works with the service team to conduct assessments and develop/monitor Individual Care Plans. Provides assistance to clients in identifying/retaining resources as needed, identifies family service needs, refers clients to services as necessary, and provides wrap-around support and services. This includes performing direct client and/or community services as necessary to meet program service obligations, assuring compliance with contracts, grants, standards, regulations, and laws.

Essential Duties & Responsibilities

• Assesses treatment needs and develops patient care plans accordingly. Work closely with other team members to determine the needs of each participant in order to determine the level of services needed.
• Completes assessments and works with clients to develop and implement the Individual Service Plan. Communicates treatment plans to the client and the family. Monitors and tracks participant’s accomplishments of goals during active and follow up phases and updates the plan as necessary.
• Provides outreach, advocacy, support and follow-up to assigned clients. Documents all outreach attempts and ensures all services/outreach indicated in the plan are provided in accordance with identified frequency.
• Assists client in building a support team. Integrates natural community supports/resources into the planning and service delivery process.
• Develops and maintains relationships with local service and community resource agencies that can benefit clients.
• Provides transportation assistance as needed to help participants achieve and maintain case management goals.
  
  

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person and virtual methods.
• Leadership and decision-making skills
• Skilled in conflict resolution
  
  

Qualifications

Education Level

HS Diploma or equivalent and two years or relevant experience. Associate’s degree preferred.

Years Of Experience

Two years or relevant experience with a HS Diploma.

Certification/Licensure

N/A

Physical Requirements

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type

Full time

Entry Pay Range

$15.86--$19.78

Benefits

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program
  
  

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.