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IT Analyst - Technical Support Engineer

Central Business Solutions, Inc
New York, NY Full Time
POSTED ON 4/5/2024
Position Role/Tile: IT Analyst - Technical Support Engineer
Location: New York​, NYC.


 
Responsibilities:
 
Primary Skills: Customer Care and Satisfaction
 
Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
Primary responsibilities are focused on customer contact, not transaction processing.
The description has been defaulted based on the Assigned Role selected; modify as needed to indicate any project specific details


 
Central Business Solutions, Inc,
37600 Central Ct.
Suite #214
Newark, CA 94560.

Salary.com Estimation for IT Analyst - Technical Support Engineer in New York, NY
$83,926 to $116,765
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