VP of Technology

SUMMARY:

The Vice-President of Technology is responsible for leading and managing the engineering team to build, maintain and scale the technology platform. This person oversees the development and delivery of products that meet customer needs, in addition to the technical health of the platform.  

They provide strategic guidance to the team, mentor and support the team leaders, maintain a broad awareness of challenges and priorities across all ABOUT technical infrastructure and projects, and ensure that the team aligns with the ABOUT overarching strategy.  

The Vice-President of Technology has the necessary skills and experience to influence stakeholders to construct integrated technical points-of-view that drive the company towards its strategic objectives. They are a proven strategic technologist and engineering leader with a passion for growth, shareholder value creation with unquestionable integrity.

This person brings a compelling track record of developing and implementing strategic and technical growth plans in a high-growth, healthcare SaaS business, breadth of technical knowledge and well-developed leadership skills. They are collaborative, customer obsessed, assertive and an energetic technical leader who is passionate about creating value for the organization.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive.   Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Leading the engineering team in the design, development, testing and maintenance of the technology platform.
• Overseeing a reliable, scalable and secure technology infrastructure and providing leadership and guidance on architecture, systems, and lifecycle management.

• Developing and implementing engineering and product development methodologies that support the team in delivering high-quality software on time and within budget.
• Establishing and monitoring key performance indicators for the engineering team, and implementing processes to improve performance, quality, and efficiency.
• Establishing a culture of excellence in software engineering practices, including code reviews, automated testing, continuous integration, and continuous delivery.
• Ensuring that solutions and product development practices adhere to all relevant compliance standards, regulatory requirements, laws, and security best practices.
• Driving technical excellence by maintaining up-to-date knowledge of emerging trends and technologies and working with the team to introduce new technologies as appropriate.
• Identifying and addressing technical debt and architectural issues that could hinder the delivery of products and features.
• Partnering with the product leadership team to ensure the successful integration of product and engineering functions.
• Creating and nurturing an open communication and collaborative environment where team members are encouraged to share knowledge and ideas freely, and senior leadership is accessible to all members of the team.
• Perform other duties as assigned. 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Need to Have:

• Bachelor’s degree in Computer Science or a related field
• 10 years of experience in software development, with at least 5 years in a technology leadership position within a SaaS organization serving the healthcare space.

• Experience managing cross-functional teams and collaborating with product teams
• Experience managing technical debt and driving architecture improvements
• Experience managing large-scale projects or initiatives
• Experience in building and scaling engineering teams

Required Knowledge and Skills

Required Knowledge:

• Demonstrable experience building and managing Cloud and Digital technologies, IT infrastructure, operations, application development and information security 
• Knowledge of the Microsoft technology stack to include Microsoft SQL Server, Microsoft Entity Framework, Microsoft C#, Microsoft Identity Framework, Microsoft Web API 2, and others.
• Familiarity with UI technologies such as Vue, Angular, HTML5, CSS3, JavaScript, jQuery, JSON, and others.
• Successful track record of delivering roadmap initiatives and further enabling teams using Agile methodology. 
• Principles and practices to lead, motivate and develop individuals at all levels of the organization. 
• Advanced principles and practices of program planning, development and evaluation.
• Correct business English, including spelling, grammar and punctuation.

 Required Skills:

• Experienced leader of people, able to inspire and build followership. History of developing others, recruiting top talent, and getting them to collaborate as a high-functioning team.
• Using initiative and independent judgment within established department guidelines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. 
• Establishing and maintaining effective working relationships with a variety of individuals; working collaboratively and efficiently across organizations, senior leadership and with customers. 
• Fostering an environment of employee, community and customer engagement.  
• Leading the establishment of functional policies and procedures to ensure adherence to company mission and vision as well as laws, rules and regulations.  
• Anticipating and resolving obstacles, challenges and litigation risks.
• Allocating and aligning resources to achieve objectives within constraints.

ABOUT Values

• Passion
  • We have a passion for people—more specifically, keeping people at their best by getting them to the right care, right away. Why? Because in our line of work, time saves more than lives. It preserves quality of life. Which enables the people we’re passionate about to continue chasing their own passions.
• Courage
  • How many great stories of breakthrough and triumph involve adhering to the status quo? We’ve been at this for years, and we’ve counted zero so far. For as scary as stepping out of our comfort zone is, taking bold leaps to leave it in our dust can be downright terrifying—and worth it. Every. Single. Time.

• Determination 
  1. We like to think we’re pretty smart. And we owe a pretty big part of our success to date to our many bright minds. But it’s our tireless work ethic, refuse-to-lose attitude and understanding that there will always be opportunity to improve that keep us on top of our game. And ahead of our competition.
• Humility 
  1. We are not chest-pounders. We are faithful-doers, lesson-learners and wisdom-sharers. For us, it’s not about individual accolades—or even our achievements as a company. Contributing to a better healthcare that keeps people at their best—patients and clinicians alike—is reward enough.
• Curiosity 
  1. Today, we are in an amazing place. But we only got here because we never stopped asking “what if” and pushing ourselves to create “what is.” While some fear the unknown, we embrace our industry’s toughest questions. Because answering them makes a powerful statement: There is not impossible, only undiscovered.
• Accountability
  1. As much as we may strive for perfection, we’re anything but perfect. When we slip up, we don’t hide from it. We own it, and we grow from it. Setting an example for our peers, our partners, and our profession as a whole. Because it’s important to recognize that process is never a straight line forward.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
 Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.  

This position is based in St. Paul, MN, location of ABOUT headquarters and requires significant on-site presence in the company’s corporate office with the rest of the leadership team.

ABOUT offers a flexible, purpose-built solution that empowers hospitals and health systems to operate as one connected network of care. We enable easy access for clinicians to move patients into and out of the acute care setting - getting them to the next, best care setting faster and easier. Complemented by our clinical experts and best practices, we provide health systems the necessary controls and insights to grow with resilience, drive clinician effectiveness, and improve patient outcomes.