ASSISTANT DIRECTOR/FINANCIAL AID

General oversight over William D. Ford Direct Loan Program and Federal Pell Program; Financial Aid presentations for internal/external constituencies; Financial Aid counseling for students and parents; professional judgment functions; financial aid processing.

Bachelor’s degree.
One year experience in financial aid counseling or three-years of experience in higher education student services related function(s).
Ability to maintain positive interpersonal relations with students, staff, faculty visitors and work associates.
Demonstrated positive communication and public speaking skills.
Ability to project a positive image and work independently.
Knowledge of and experience with administering federal and state financial aid programs.
Knowledge of higher education policies and procedures applicable to the Office of Scholarships and Financial Aid.
Ability to perform the essential functions of the job.

Possession of working knowledge of higher education policies and procedures as they apply to the Office of Scholarships and Financial Aid.
Knowledge of and experience in MS Office Suite.
Familiarity with on-line computerized database management systems.
Ability to organize and direct the work activities of others.

Reviews and verifies application documents and works with federal and state agencies in the delivery of aid to students. Assist with verification of student application information for both state and federal and intuitional programs.
Collects and/or analyzes financial data on students to determine aid eligibility and make awards within federal, state, donor and/or institutional guidelines.
Assists in answering emails sent to the financial aid office email address, including the necessary research, obtaining assistance from other staff when needed, and responding to the student/parent in a timely fashion.
Evaluates documentation for unusual/mitigating circumstances as provided by the student; exercises judgment by making adjustments or revisions to costs, family contribution, demonstrated need or dependency status as exceptions to the prescribed process.
Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility.
Assists in the preparation of and presents information regarding federal financial aid, scholarships, employment and grants for various campus groups, high school students and parents at meetings, group discussions, workshops and recruitment sessions.
Maintains integrity and appropriate confidentiality in departmental and program operations.
Participates in conferences, seminars and professional meetings.
Interfaces with students, campus departments and external agencies to resolve issues that arise.
Assists with other financial aid activities such as outreach, reporting and monitoring.
Performs other duties as assigned.

None.

Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Professional & Administrative -Salary

$40,000 - $50,000

Student Recruitment & Retention

Scholarships & Financial Aid

Regular

Full-Time

1.00

12 month

Mon-Fri, 8am-5pm; weekends and nights as needed

Mount Pleasant, MI

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.