PATIENT ACCESS REPRESENTATIVE
Job Posting for PATIENT ACCESS REPRESENTATIVE at Central Oregon Radiology Assoc., P.C.
Job Title: Patient Access Representative
Location: Outpatient Desk at SCMC Redmond Oregon.
Hours: Monday - Friday 9:30 a.m. - 6:30 p.m. with one hour lunch. (training will be 4 - 8 weeks at CORA's main office and St Charles Redmond with varying hours).
Rate: $21.19 - $25.46 per hour dependent upon experience, education and internal equity of current employees (Shift Differential will apply for hours worked after 6:00 pm).
Position Type: Full-time
Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off
Resume Required: Yes
Date Posted: 11/20/2023
Expires: Open until filled
In accordance with state mandates Central Oregon Radiology Associates, P.C. has adopted a COVID-19 Vaccination Policy, as of October 18, 2021, requiring all employees to be fully vaccinated against COVID-19.
DIRECTIONS
- Submit an application on line at:
- Fully complete the application including all your previous work experience.
- Submit resume, it is required for this position.
JOB SUMMARY:
Provides front line reception and registration for our customers and patients. Responsible for obtaining required demographic and financial data, completing consents, escorting/directing patients, and visitors, and collecting copays. Flexible in working occasional unscheduled shifts or portion of shifts due to situations and or sick calls.
EDUCATION AND EXPERIENCE:
One-year experience in medical office patient registration preferred, and /or three to six months related experience and/or training; or equivalent combination of training and experience. High school diploma or GED required. CPR Certification or the ability to obtain within 6 months of being hired.
ESSENTIAL DUTIES:
This position requires regular, reliable attendance. This position requires a high level of attention to detail and accuracy, as the consequences of even a minor mistake can be significant for patients and providers. Other duties may be assigned.
- Must have the ability to work cohesively with others.
- Works well as part of a team
- Must be able to multi-task checking in more than one patient at a time.
- Greets and directs patients, salespeople, and visitors.
- Ability to work well with diverse group of people.
- Works well with the public
- Ability to work under pressure.
- Ability to meet departmental standards for productivity.
- Prepares paperwork for the following day.
- Verifies patient’s appointment and time upon registration.
- Verifies patient’s record is up to date and accurate. Makes appropriate changes in computer system and on patient’s medical record.
- Assists with other medical office needs, including scheduling, telephone inquiries, data entry and cashier.
- Must be flexible with work schedule as hours and/or location may vary depending upon patient schedule and/or reception coverage.
- Receive time of service payments by cash, check, credit cards; may include billing payments. Issue receipts and change due to patients. May be responsible to count money in cash drawers at the beginning or end of shifts to ensure that amounts are correct and that there is adequate change.
TYPICAL PHYSICAL DEMANDS:
These typical physical demands are required with or without accommodations.
Stationary Position
- Must be able to remain in a stationary position for most of a workday.
- Sit to stand desks are available to all employees if the workstation has space to accommodate without obstruction to patients.
Move or Transverse
- Often moves about the inside of the office to access patients, file cabinets, office machinery, etc.
- Occasionally moves/transports patients in wheelchairs.
Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position
- Constantly operates a computer and other office productivity machinery, such as a computer, tablets, calculator, copy machine, printer etc.
Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor
- Frequently communicate with co-workers, patients, customers who have questions about billing, scheduling or services provided.
- Must be able to exchange accurate information in these situations.
Move, Transport
- Occasionally moves paper/boxes of varying weight normally up to up to 10 pounds.
- Occasionally moves/transports patients in wheelchairs.
Detect, Determine, Monitor, perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess
- Must be able to visually see patient to assist and identify changes in patient’s wellbeing.
- Must be able to see to assess accounts, documents, and written communications.
- Must have the ability to read orders or other communications on the patient’s and clinic’s behalf.
Exposure to work
- Constantly works indoors
EEOC STATEMENT
CORA is committed to providing employees with a work environment that is free of discrimination and harassment. CORA advocates achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Reasonable accommodation can and will be provided to any employee who needs accommodation to perform the essential functions of the job if the accommodation does not cause undue hardship.
Salary.com Estimation for PATIENT ACCESS REPRESENTATIVE in Redmond, OR
$43,816 to $56,641
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