What are the responsibilities and job description for the Strategic Account Manager - Gas position at Copeland Industrial LP?
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
If you are a Technical Sales Professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based in either Cudahy, WI or remotely based out of Houston, TX you be a key member on the Americas sales team, responsible for developing and executing account strategies to enhance customer relationships, striving to achieve Trusted Advisor status with customers and driving a strong preference for Vilter industrial gas compressor products. The Strategic Account Manager has a hunter’s mindset and rallies their peers to provide world class products and service across a group of high value, existing accounts.
AS A STRATEGIC ACCOUNT MANAGER, YOU WILL:
- Become embedded in your assigned accounts culture to understand their team, their leadership goals and how their business operates to allow Vilter to become a seamless extension of their business. Pay attention to the details, understand their business so intimately that you advise on their application technical options, provide industry knowledge and guidance to help meet their pivotal initiatives with Vilter solutions. Become their trusted advisor.
- Develop the overall strategic program for assigned customers at all levels of the organization involved with that account. Implement Account Engagement and Sales Plans to exceed defined sales and gross margin objectives.
- Advance Vilter's value proposition and technical advantages through frequent visits to key stakeholders, tradeshow attendance, and industry associations. Become an expert on key end markets such as within the Renewable Natural Gas space and understand how market trends affect customer strategy.
- Operate as a point of escalation for customer issues and drive a positive customer experience throughout the issue resolution process.
- Work closely with Sales, Customer Experience, Marketing, Lifecycle Services, and Product Management on market challenges and requirements to educate customers on new technologies and industry trends.
- Obtain and qualify new project opportunities to present to the leadership team on a regular cadence, rallying the organization to capture sales opportunities.
- Maintain up-to-date forecasts, project details, and competitor notes through Salesforce CRM. Actively commercial processes including developing and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements. And finally, close the deal!
Flexible Work Schedule - Remote Work Option and Core Hours:
If the candidate is based at our Cudahy, WI facility: This role has the flexibility of a remote work option up to three days a week and a core hour schedule. You can choose to flex your start and stop times given you are working during the core hours of 9:00am - 3:00pm. Our teams work together to ensure our chosen work schedules enable our creativity and productivity as we serve the needs of our customers.
If the candidate is based in Houston, TX, they will work remotely from their home office five days per week but may flex their start/stop times as described above.
REQUIRED EDUCATION, EXPERIENCE, & SKILLS:
- Bachelor’s degree required in Engineering or a similar field. Equivalent experience in engineering roles may be considered.
- Minimum of five (5) years of sales or account management experience in industrial gas compression.
- Understand financial calculations and commercial concepts to negotiate and close on opportunities.
- Knowledgeable in contract negotiations.
- Ability to communicate both technically and commercially with all levels of the organization as well as customers and end users.
- Regular travel required, up to 75 nights per year (dependent on the location of the candidate)
- Tenacious, disciplined approach to opportunity management and customer engagement. Results Focused.
- Self-motivated with the ability to work independently and on a team
- This position is based in a typical office environment with some exposure to the manufacturing floor. Frequent travel to customer offices or field sites.
- Legal authorization to work in the United States - Sponsorship will not be provided for this position.
PREFERRED EDUCATION, EXPERIENCE, & SKILLS:
- Eight (8) years of technical sales or account management experience
- Master of Business Administration (MBA)
- Experience working inside Compressor OEM or Compression Equipment Packager
- Experience in biogas compression, including landfill recovery, digestors, and WWTP applications
Why Work in the Greater Milwaukee Area
Cudahy is a quaint community located in Milwaukee County, where clean neighborhoods mingle with acres of parkland, major transportation access, and big-city attractions all within an arm's reach, with a small-town feel. Cudahy has six county parks and 823 acres of parkland, seasonal farmers markets in front of City Hall, and an extravagant Fourth of July celebration. With lots of community involvement, the city has many family-friendly events throughout the year.
The area is home to several major league sports teams, including the Milwaukee Bucks and Milwaukee Brewers, with Lambeau Field, home of the Green Bay Packers, just 2 hours away!
Traveling in and out of the area is also a breeze! General Mitchell International Airport is just minutes away, with Chicago O’Hare International Airport just a little over an hour away.
About Our Location
The 150-year history of the Vilter brand tells a rich story of perseverance and drive to cultivate continuous innovation within the industrial refrigeration and gas compression industries. We offer the latest products and solutions for industrial refrigerators and oil and gas compression. Approximately 225 employees work in Cudahy, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Cudahy location.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity, Equity & Inclusion
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
