Director of Product Management, Analytics

CentralReach
Holmdel, NJ Full Time
POSTED ON 2/25/2023 CLOSED ON 3/8/2023

What are the responsibilities and job description for the Director of Product Management, Analytics position at CentralReach?

 
CentralReach is the #1 provider of SaaS software solutions for autism care. Trusted by more than 115,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis therapy with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

To be successful as a CentralReach Director of Product Management, you must be data driven, proactive, positive and humble. In your role, you will be responsible for building relationships, understand the business problem and work to prioritize ideas to build a world class product and provide customers with great experience. You display a passion for our products, compassion for the stakeholders of our products (clients as well as support, success, sales, QA and engineering teams) and a willingness to operate within the framework, structure, and processes utilized by the company. 

We understand the advantages to working from home, and we also believe in the power of people and connections, which is why we proudly offer a hybrid work culture. This position is hybrid with two days per week on-site at our state-of-the-art office in Holmdel, NJ.

 

Key Accountabilities:

  • Define vision and strategy for data analytics product suite and be the product evangelist with all the stakeholders 
  • Collaborate with Sales, Marketing and Operations leadership to create customer-facing documentation and presentations, ensuring sales teams have the messaging, tools and support to sell and compete effectively 
  • Engage with customers to gather requirements and receive input on upcoming features 
  • Establish and manage priorities in high paced environment 
  • Manage the long-term product roadmap and short-term product backlog  
  • Partner with Engineering and Design to foster empowered product delivery teams operating effectively at all levels 
  • Establish deep understanding of platform and technology to create scalable solutions 
  • Manage the end-to-end process of research and design of upcoming product features 
  • Ensure proper and effective communication flow among internal and external stakeholders 
  • Manage all activities to ensure a smooth product release 
     

Desired Skills and Experience:

  • Bachelor's degree
  • Ability to strategize with product leaders against competing priorities and identify the important problems to solve 
  • Creative problem-solving skills and a metrics-driven approach to create substantiated solutions 
  • 5 years of experience leading a data analytics solution  
  • 8 years of experience in software technology organization 
  • Experience leveraging qualitative and quantitative user research to evaluate and validate product decisions 
  • 5 years of product management experience, including working with engineering, data science, clinical and business stakeholders in a matrixed environment 
  • Experience in healthcare technology preferably with an EMR is desired 
  • Excellent communication (oral & written) and collaboration skills 
  • Strong analytical abilities 
  • Attention to detail 
  • Planning & organization skills 
  • Experience working in a day-to-day agile development environment 

 

CentralReach was developed for Clinicians by Clinicians.  The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities.

 

#LI-JM1
#LI-Hybrid

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