IT Infrastructure Technician

Centre Communications, Inc is looking for a skilled individual to assist, support and maintain multiple networks and critical infrastructure for Public Safety/911 and other two-way radio communication systems. The ideal candidate will be a competent, skilled individual with great passion for technology. An analytical mindset will be essential for effective troubleshooting and improving the network, and radio systems functions. The ideal candidate should be good at self-teaching/self-learning on multiple topics and can work unsupervised. The job requires visits to the office, tower sites, 911 centers, customer sites and other facilities. A company truck and all tools will be provided after the candidate proves the ability to be out on their own, unsupervised. This is not a remote position, must be available in person.

Responsibilities

• Analyze, troubleshoot, and resolve network issues in a timely manner ensuring minimal disruption to the network.
• Hardware installation, configuration, and maintenance of all desktops, laptops, routers, switches and more.
• Update design and install well-functioning transport networks, connections and cabling
• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
• Evaluate network performance and find ways of improvement/automation
• Do regular data backups to protect the organization’s information
• Provide technical direction to co-workers on network outages, radio system failures and offer comprehensive advice and instructions
• Support 911 Dispatch Console operations, and support advanced RF systems
• On-call rotation with additional compensation for on-call time.

Requirements

• One to three years’ experience in technology field and/or customer support role
• Proven experience as network technician/engineer or relevant position
• Outstanding diagnostic, problem-solving and analytical skills
• Good communication and writing skills
• Good knowledge of LAN/WAN networks, TCP/IP protocols, OSPF/MPLS and other network technologies
• Hands-on experience with common software and Mikrotik hardware
• CCNA/Mikrotik qualifications are strongly preferred
• Understanding or willingness to learn RF fundamentals
• Must be able to work in a combination of office and outdoor environment in various types of weather conditions

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Bellefonte, PA (Required)

Ability to Relocate:

• Bellefonte, PA: Relocate before starting work (Required)

Work Location: In person