Salary Job Openings

IT Coordinator

CENTURY 21 Affiliated
Portage, MI Full Time
POSTED ON 3/6/2024

CENTURY 21 Affiliated, the #1 CENTURY 21 franchise in the world, is searching the databases for an IT Coordinator to come to the dark side (brownie points, if you get reference) and join our team.

If you love to help people solve technical issues, travel around from office to office, and deploy new equipment to employees, this is a job you want to submit your resume for!

The IT Coordinator would be responsible for:

  • Providing effective customer service to all internal customers by using excellent, in-depth knowledge of the company's business tools and systems
  • Provide technical support or training for systems and network
  • Support end user and sales associate needs for technical capabilities in the offices through remote sessions or deskside support (Helpdesk)
  • Handle inbound calls and tickets requesting IT support and escalate when appropriate
  • Act as link between end users and higher-level support
  • Install and configure software and hardware (printers, networks cards, etc.)
  • Perform troubleshooting, repairs and data restoration; escalates the issue to the appropriate member of the IT team when necessary
  • 30%-day travel within Michigan; some overnights required
  • Minimal travel within other states; some overnights required
  • Perform other duties and special projects as assigned

Schedule: Monday through Friday, 9:00am - 5:00pm EST; additional hours may be necessary to support operational needs. No on-call or weekends.

Benefits: Affiliated offers a competitive benefits package, which includes: Health, Dental, Vision, Voluntary Critical Illness, Voluntary Accident, Flex Spending Accounts (health and dependent care), employer-paid Short Term Disability, 401(k) w/ company match, Paid Time Off, and Paid Holidays.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to Commute:

  • Portage, MI 49002 (Preferred)

Work Location: In person

Salary.com Estimation for IT Coordinator in Portage, MI
$57,048 to $70,931
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