IT Systems Analyst 18571

Cephas Consultancy Services Private Limited
Lancaster, PA Full Time
POSTED ON 8/26/2024
Positions: 2 Full Time Associate, Mid-Senior level Experience 2 – 7 Years Responsibilities


  • Develop, analyze, design, and support the AS/400 application systems that support the business processes.
  • Perform problem analysis on functional and technical issues related to application software.
  • Provide effective and timely communication to the end-user community and IT team.
  • Support customers by responding to help calls issues.
  • Develop technical documentation for IT and business processes.
  • Develop departmental training related to department or business processes.
  • Develop an in-depth understanding of the Lancaster business processes and a general understanding of the business Key Objectives
  • Collaborate with our business customers to maintain an effective relationship to keep alignment with their business application priorities.
  • Align work tasks to support and maintain department metrics and goals.
  • Completed IT work requests and resolve customer help calls to the established department metric.
  • Maintain and enhance departmental application documentation.
  • Conduct departmental training session related to departmental processes, software applications and business processes.
  • Comply with all ASAT and audit requirements regarding relevant and applicable matters.
  • Collaborate effectively and professionally with IT team members and business customers.
  • Provide 24 x 7 support for the Lancaster plant on a rotational basis. Preferred Qualifications
  • Bachelor’s degree in Computer Science, Business, Mathematics, or related field from an accredited institution.
  • 5 years of business systems analysis and support experience
  • 5 year of development in AS/400 platform and Synon programming language
  • High level of application development and support skills; good knowledge of application support process and IS infrastructure.
  • Strong communication skills
  • Problem management experience
  • Strong affinity with business processes in a manufacturing, sales and financial environment

Estimate Salary for IT Systems Analyst 18571 in Lancaster, PA
$109,252 (Medium)
$98,081 (25th)
$120,528 (75th)
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