What are the responsibilities and job description for the Restaurant Server position at Certified Hospitality Management?
Restaurant Server
Hilton Garden Inn
Starkville, MS
Restaurant Server
Hilton Garden Inn is currently seeking friendly individuals with a desire to provide excellent customer service interested in working as a server.
General Responsibilities
- The purpose of this position is to interact with our guests and ensure they have a great experience when dining
- Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner
- At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed
Specific Responsibilities:
- Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
- Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
- Prepare mixed drinks for service to your customers table
- Properly open and pour wine at the tableside
- Obtaining revenues, issuing receipts, accepting payments, returning change
- Performing basic cleaning tasks as needed or directed by supervisor
- Assisting with special events as needed
- Greet all guests warmly with an appropriate greeting
- Adhere to grooming and appearance standards consistently
- Understands and can communicate products and services available
- Must have some familiarity with basic cooking skills
Optimum Attributes:
- Effective Communication skills
- Pleasing personality
- Good team player
- Good listener
- Well groomed and professional appearance.
- Open with praise, discrete with criticism.
- Customer Service Champion
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Evening shift
- Night shift
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: In person
Salary : $9 - $10