What are the responsibilities and job description for the Dispatch Clerk position at CEVA Logistics?
At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?
Hourly Pay Range : $13.42 - $19.18
YOUR ROLE
Responsible for ensuring timely and accurate delivery of product(s) to the customer with responsibility for a wide variety of administrative tasks to support the entire operation. Additionally, responsible for ensuring conformity with DOT and Company compliance items. Models and acts in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Dispatch shuttle drivers, input driver logs, complete drive route bags and process DVIR’s.
Comply with all safety procedures and report any unsafe condition or practice immediately to Management or the Safety Committee.
Data entry for shuttle billing, fuel log reporting, payroll and KPIs for DSO billing and lease driver reporting.
Enter metrics and billing information into tracking database.
Ensure accuracy in the completion of driver paperwork or flag for follow-up.
Address all incoming inquires with supervisors and customer in person and on the phone.
File all paperwork and keep all information in an orderly, organized manner for easy retrieval.
Identify and report where corrective action is needed and escalate if necessary.
Perform administrative and scheduling tasks as required.
Execute special projects as required by Contract General Manager.
WHAT ARE WE LOOKING FOR?
Ability to perform data base entry, driver log and fuel reporting and ability to process DVIR’s.
Time management skills, ability to multi-task and clear written and oral communication skills.
PC literate. Proficiency in Microsoft Office, internet, web-based and job specific software applications.
Decision making and conflict resolution skills with the ability to think outside the box.
Minimum:
High School Diploma or GED.
1 year in a similar role.
Experience with ISO Quality Standards, Transportation of Dangerous Goods, WHMIS and customer service.
Preferred:
Associates Degree
2 years’ experience in similar role.
Experience with 3PL Warehousing, Logistics Supply Chain, Health and Safety Compliance and Driver Dispatch.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Hourly Pay Range : $13.42 - $19.18
YOUR ROLE
Responsible for ensuring timely and accurate delivery of product(s) to the customer with responsibility for a wide variety of administrative tasks to support the entire operation. Additionally, responsible for ensuring conformity with DOT and Company compliance items. Models and acts in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Dispatch shuttle drivers, input driver logs, complete drive route bags and process DVIR’s.
Comply with all safety procedures and report any unsafe condition or practice immediately to Management or the Safety Committee.
Data entry for shuttle billing, fuel log reporting, payroll and KPIs for DSO billing and lease driver reporting.
Enter metrics and billing information into tracking database.
Ensure accuracy in the completion of driver paperwork or flag for follow-up.
Address all incoming inquires with supervisors and customer in person and on the phone.
File all paperwork and keep all information in an orderly, organized manner for easy retrieval.
Identify and report where corrective action is needed and escalate if necessary.
Perform administrative and scheduling tasks as required.
Execute special projects as required by Contract General Manager.
WHAT ARE WE LOOKING FOR?
Ability to perform data base entry, driver log and fuel reporting and ability to process DVIR’s.
Time management skills, ability to multi-task and clear written and oral communication skills.
PC literate. Proficiency in Microsoft Office, internet, web-based and job specific software applications.
Decision making and conflict resolution skills with the ability to think outside the box.
Minimum:
High School Diploma or GED.
1 year in a similar role.
Experience with ISO Quality Standards, Transportation of Dangerous Goods, WHMIS and customer service.
Preferred:
Associates Degree
2 years’ experience in similar role.
Experience with 3PL Warehousing, Logistics Supply Chain, Health and Safety Compliance and Driver Dispatch.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Salary : $13 - $19
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