What are the responsibilities and job description for the Loan Officer Assistant position at CFBank?
Job Details
The full-time Loan Officer Assistant position is a sales support position for the assigned Mortgage Banker(s) and involves working both independently and as part of a team by coordinating with production operations and management to facilitate the residential lending process from application to closing. This position requires general knowledge of the Mortgage lending process and involves significant contact with internal and external customers.
Major areas of responsibility
- Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing as needed.
- Collects and analyzes information regarding the customer's income, assets, investments, and debts.
- Oversees the loan process by monitoring loan status and ensures conformity with loan terms.
- Communicates loan status to all interested parties, also acting as a primary liaison between all interested parties and the internal CF team as needed.
- Protects privacy and sensitivity of current and prospective customer information.
- Utilizes technology to simplify and speed up the loan application process whenever available.
- Moves file milestones forward promptly in order to keep the file on track for closing.
- Assigns files to the appropriate Mortgage Loan Processor.
- Stays abreast of trends, developments, and changes to rules & regulations in the local real estate and mortgage markets to ensure a competitive and educated work environment.
- Assumes additional responsibilities as necessary for the continued growth and advancement of CFBank.
- Comply with internal security policies and procedures and maintain customer confidentiality at all times.
- Adhere to all regulations, policies, and record-keeping requirements. Complete all required training related to bank regulations and policies.
- Accept other responsibilities and projects as requested to add value for CFBank.