Service Coordinator

CFE, Inc.
Apex, NC Full Time
POSTED ON 12/22/2021 CLOSED ON 1/21/2022

What are the responsibilities and job description for the Service Coordinator position at CFE, Inc.?

CFE, Inc. has been in the commercial roofing and wall panel business for over 40 years. We are seeking a motivated Service Coordinator that will communicate with the Service Manager, Estimators, Field Crews and Clients on an ongoing basis. 


This is a rare opportunity for the right individual who is looking for a long term career with a growth oriented company!


Position Responsibilities: 

  • Coordinate daily with the Service Manager, Estimators, Field Crews and Clients for labor and vehicle assignments, scheduling, dispatch and job planning
  • Create, process, and complete monthly invoicing for the Service Department including review of job costing accuracy and profit margins. This includes management of work orders and invoicing through client portals
  • Accounts Receivable
  • Serve as a primary administrator for the CRM System (Customer Relationship Management). This includes entering and reviewing information in the database periodically, coordinating template and reporting changes with the vendor, directing input of data entry tasks and implementing system updates
  • Enter data in the Management Information System (MIS) as required. This includes setting up projects/small jobs, creating invoices, making AR notes, purchase orders, setting up vendors and clients, creating subcontracts and pulling various reports
  • Collect Service Department payroll and enter into CRM program. Process timecards, work order packages, receipts, packing slips, material charge outs and field-generated paperwork
  • Review work order descriptions and photos for workmanship or safety issues, proper material charge outs, pending work and job status updates as well as satisfaction of client reporting requirements, advising Service Manager as needed

Benefits Available:

  • Competitive pay
  • A team work environment full of learning opportunities
  • Health Insurance
  • Dental, vision and supplemental life insurance
  • 401(k)
  • Paid Vacation/PTO and Holidays
  • Basic life and short term disability insurance provided by Company
  • Flexible Spending Account (medical/dependent care)


*PRE-EMPLOYMENT STATEMENT 
BY APPLYING FOR THIS POSITION I UNDERSTAND AND AGREE TO THE FOLLOWING:


  1. If I accept an offer of employment, I will be required to submit to a drug screening before I am hired and at the discretion of the company after I am hired. I hereby consent to having the results of any such alcohol or drug screening I may be required to undergo disclosed to the company.
  2. If I am offered and accept an offer of employment with Evans Roofing Company, Inc. that I will be required to complete a Post-Offer Medical Questionnaire before I am hired. I agree to complete the Post-Offer Medical Questionnaire truthfully and completely. 
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