NetOps Analyst - Secret Clearance & Security+ CE Required

THIS POSITION REQUIRES A DEPARTMENT OF DEFENSE INTERIM SECRET OR SECRET CLEARANCE.

THIS POSITION ALSO REQUIRES A COMPTIA SECURITY CE CERTIFICATION.

PLEASE DO NOT APPLY IF YOU DON'T HAVE A SECRET CLEARANCE AND A SECURITY CE CERTIFICATION.

cFocus Software is seeking a NetOps Analyst to support our Tier 2 Team for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX:

Required Qualifications:

• SECRET or Interim SECRET security clearance
• 4 yrs. customer support experience
• 2 yrs. Help Desk experience
• 0-2 Years Network Experience
• CompTIA Security CE certified

Desired Qualifications:

• ITIL Certification
• Experience using SolarWinds
• Strong Presentation Skills
• Experience with Disaster Response Mission

The NetOps Analyst position performs the following actions:

• Compiles records and reports concerning network operations and maintenance, troubleshoots network performance issues, analyze network traffic, and briefings and consolidated information to specific ARNORTH on-going missions.
• Creates ARNORTH operations briefings for presentation to senior management
• Performs network monitoring with SolarWinds to obtain input to operations briefings, reports, and assistance to ARNORTH personnel in the field
• Manages COMEX (Communications Exercises), coordinates and reports results of COMMEX to senior management staff, responsible for synching all parties
• Performs network performance reporting, documents change management and trend analyses
• Provides help desk support for on-going missions and field projects
• Notifies ARNORTH staff of network outages
• Assists with IRV maintenance schedule, coordinates maintenance requests for ARNORTH vehicle and satellite equipment
• Performs all admin tasks required for ARNORTH IT operations at Fort Sam Houston and in the field

At cFocus Software, we take good care of our employees!!  We offer a generous benefits package including:

• 3 weeks of paid leave
• 401(k) with 4% employer match
• Medical/Dental/Vision insurance coverage
• Life/Long Term/Short Term Disability Insurance
• Annual training
• Spot bonuses, generous Xmas party gifts

In response to COVID-19: Please note we are actively hiring during this time. We are able to offer a virtual interview process to ensure potential candidates will remain safe.

In response to COVID-19: Please note we are actively hiring during this time. We are able to offer a virtual interview process to ensure potential candidates will remain safe.