What are the responsibilities and job description for the Support Desk Analyst position at CGI?
Join CGI Federal and have the opportunity to support Momentum, our web-based financial ERP system built to support federal financial, budget, asset and procurement management lifecycles. Momentum has been a trusted system for over 40 years and is currently used by 190 federal organizations and agencies in all three government branches. Our user community is ever-growing and opportunities to expand your career at CGI are on the rise. Come and be a member of a dynamic and global IT leader that is built on member and client satisfaction.
CGI is seeking new members for our highly collaborative Tier 2 service desk team supporting a variety of Momentum Enterprise Suite related initiatives for our clients. Our members will directly contact our clients, collaborate with our implementation and operations and maintenance teams to analyze and quickly resolve issues, and participate in frequent professional development and team building.
This is a long-term position and work will primarily take place out of the CGI Federal's office in Lebanon, VA, with the possibility of occasional travel to Fairfax, VA or the client location in Washington, DC.
CGI is seeking new members for our highly collaborative Tier 2 service desk team supporting a variety of Momentum Enterprise Suite related initiatives for our clients. Our members will directly contact our clients, collaborate with our implementation and operations and maintenance teams to analyze and quickly resolve issues, and participate in frequent professional development and team building.
This is a long-term position and work will primarily take place out of the CGI Federal's office in Lebanon, VA, with the possibility of occasional travel to Fairfax, VA or the client location in Washington, DC.
Salary : $44,500 - $73,400
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Direct Support Professional - Rogersville
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