Office Assistant/Receptionist

Job Summary:
We are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient operation of the office. You take pride in handling day-to-day business needs and coordinating our guests needs. This role wears many hats as we continue to grow aggressively with the business needs. This role has a potential career path to Chief of Staff.

Duties:
- Greet and assist guests/visitors in a professional manner
- Manage incoming calls and route them to the appropriate personnel
- Perform general clerical duties including photocopying, faxing, and filing
- Assist in organizing and scheduling appointments
- Maintain office supplies inventory and place orders when necessary
- Handle customer inquiries and provide basic customer support
- Utilize computerized systems for data entry and information retrieval
- Support front desk operations and assist with personal assistant tasks

-Working directly with the business owners to oversee the daily needs of the business

-Ability to pull and analyze reports for executive leaders

-File for permits with the city and follow through

-Miscellaneous tasks as needed and instructed by the owners

-Ability to operate in a property management system software, process refunds, chat with customers and ensure all daily messages are responded to promptly.

We may need to pick up a shift on the weekend while our customer service team is being built out in the Phillipines.

-Maintain maintenance tickets and quickly source contractors as needed

-Must be very detailed and extremely organized

-Ability to deal with the general public and help navigate demanding guests.

Qualifications:
- Proven experience as an Office Assistant, Front Desk Receptionist, or similar role
- Familiarity with vacation rental management office procedures is a plus
- Strong phone etiquette and customer service skills
- Proficiency in computerized systems for administrative tasks
- Excellent organizational and multitasking abilities

This position offers a great opportunity for someone looking to grow in an administrative role within a dynamic office environment. Potential for Chief of Staff as the company grows. If you meet the qualifications and are eager to contribute to our team, we encourage you to apply.

Job Type: Full-time

Pay: $21.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Nashville, TN 37203: Relocate before starting work (Required)

Work Location: Hybrid remote in Nashville, TN 37203