Job Posting for Consumer Loan Supervisor at Chaffey FCU
DUTIES AND RESPONSIBILITIES
Work closely with the Consumer Loan Processor to ensure member loan applications are processed and underwritten timely.
Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports. Handle loans of highest complexity, value, or risk.
Assist members with the loan application process to ensure completeness of information.
Handle escalated member complaints/issues regarding loan applications and/or outstanding loans.
Pull credit reports for all accounts, verify debts, estimate monthly payments for any outstanding debts not listed and add them to debts on application.
Calculate debt-to-income ratios on loan applicants and calculate how much of a loan applicant’s debt is secured or unsecured.
Complete loan applications over the phone and/or electronically.
Identify collateral needs and payment plans for members applying for loans.
Identify eligibility of loan co-maker from co-maker’s statement and credit rating.
Approve or deny loan applications within board-approved limits.
When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future.
Verify the accuracy of loan amounts and repayment terms on approved loan applications.
Complete loan documents and disburse loans when approved.
Implement new loan products and services in accordance with management direction.
Cross-sell lending and other credit union products to maximize the member’s financial position.
Participate in Chaffey FCU financial literacy and community/business development events.
Salary.com Estimation for Consumer Loan Supervisor in Upland, CA
$104,050 to $142,472
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