What are the responsibilities and job description for the Houseperson position at Champlin's Resort & Marina?
What you will be doing
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Receive assignments, priority requests, keys and supplies from Housekeeping management. Retrieve and stock caddie/cart to ensure all supplies are available to properly clean.
- Walk all assigned spaces at beginning and end of shift. Remove newspapers, service trays, empty ash receptacles, remove trash and/or linens and note any areas that require immediate cleaning.
- Clean public areas in accordance with policies, procedures and brand standards. Clean hallways, elevators, service areas, stairwells, etc. Perform quality check on public space televisions, telephones and lamps.
- Remove soiled linen, towels and trash and place in appropriate locations in the prescribed manner.
- Assist housekeepers with portable refrigerators, roll away beds, cribs etc. as needed.
- Respond to and resolve housekeeping requests and complaints by guests.
- Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards, guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
- Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.