Head of New Products

Change.org is searching for a Head of New Products to research, invent, prototype and deliver brand new products in support of our 5-year plan to evolve from a single petition product to a civic infrastructure platform.

We’re a social impact business (a public benefit company), and the largest tech platform focused on civic action in the world with 100 million monthly users, 50,000 campaigns launched on the site every month, 250 staff members, and a revenue model that has grown by 500% in 2 years. We’re growing quickly, and our users win campaigns for change once every hour. From strengthening hate crime legislation in South Africa; fighting corruption in Indonesia, Italy, and Brazil; to fighting violence against women in India.

We’re looking for a Head of New Products who exercises strong 0 to 1 product judgment, has an analytical mindset, drives results and prioritizes execution, and is an effective people manager and mentor.

As a key member of our Product team, you will report to our Chief Product Officer. This is a fully remote role and you can be based in the United States or Canada.

Key outcomes:

• Drive new product strategy and roadmaps for two new lines of business
  
• Research and uncover new opportunities to incubate and pilot
• Develop a forward looking financial plan to reliably predict and anticipate new product trajectories
• Inspire a team of individual contributors to deliver maximum results against key organization metrics and objectives
• Communicate, build buy-in, and collaborate with key partners and stakeholders to accelerate your team’s success

The most important capabilities for the role are: 

• Strategic Impact
• You're skilled at delivering significant, measurable results for a major strategic area or a group of related products from 0 to 1.
• You develop and execute a strategy that is articulated, informed, and aligned to company strategy and goals.
• You're comfortable socializing a vision and roadmap for your product group area that is easy to understand and compelling.
• You consider a range of inputs and perspectives, clarify and prioritize focus areas for your teams, and drive commitment and understanding of priorities.

• Analytic Sense
  • You're comfortable leading product discovery to identify opportunities and define valuable and feasible solutions. You develop and share insights about the competitive landscape and industry trends and use this understanding to inform product opportunities.
    
  • You understand the value of both qualitative and quantitative data and you think critically beyond the numbers to uncover business insights.
  • You are an expert at sizing, designing, analyzing and modeling experiments, and you build systems and processes that enable your team to do the same.
  • You expertly synthesize user insights to inform product decisions, and you're proficient with data tools & processes to inform decision-making and uncover new product opportunities.
    
    
• Execution
  • You expertly balance startup mentality with big-picture thinking; you're comfortable getting into the smaller details and executing as an individual contributor when needed, particularly when a project team is in its infancy and role definitions are evolving.
  • You simplify the complex, remove blockers, and advocate for alternative approaches to solving for opportunities which leads to team innovation.
  • You contribute to team success by advocating for best practices in product development, testing new approaches, and actively identifying and resolving team health blockers.
  • You align the team and stakeholders across the business to execute effectively.
    
    
• Leadership
  
  • You inspire and motivate the people around you to deliver positive impacts for the business. You coach others to effectively navigate ambiguity.
  • You communicate clearly, precisely, and proactively within your team and about your product area and its impact on the business.
  • You're comfortable providing honest, timely, and structured feedback that helps reports, peers, and managers improve deficiencies and build on strengths.
  • You formally mentor others in leadership skills and fully own the responsibility for the professional development of your team.
    

Target experience:

• 8 years of product management experience with demonstrated experience taking a product from 0 to 1, ideally in a B2C setting
• Strong experience with product discovery and validation in partnership with research, design and analytics
• Experience running analytically-rigorous experiments and making objective data-informed decisions
• Experience working collaboratively across product management, engineering, design, data science, analytics, etc.
• Experience managing 5 direct reports

Interested? Great! Here's what you should know:

This is a remote, full-time role and can be based in the United States or Canada. Our team is high impact, low ego, and has an amazing culture to be part of.

Our compensation philosophy is rooted in pay equity and transparency. Change.org is a global company and salaries are adjusted based on city/location and role level. Salary and bonus information will be shared with you during your first recruiter call.

Our evaluation process is:

• Culture chat and interview with our recruiter (1 hour)
• Interview with our Chief Product Officer (1 hour)
• Case study exercise (3 hours)
• Final interview stage
  • Case study presentation Q&A (1 hour)
  • Interview with our CEO (1 hour)
  • Interview with our UX Director (1 hour)
  • Reference check (former managers, peers, and direct reports)

We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!

We especially encourage applicants from different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We're actively working to increase the diversity of experience and perspectives on our team and are looking for someone who can help continue to lead that process. 

Change.org is committed to being a diverse and inclusive workplace. Everyone says this, right? Well, we mean it - we invest in serious programs to bring in and support women and people of color, we have in-person onboarding experiences and affinity groups to help everyone feel included, we regularly celebrate the heritage of all staff, and we believe strongly in consistent, fair, and transparent salary scales to help level the playing field. All qualified applicants will receive consideration for employment without regard to race, color, national origin, or disability or veteran status.

We're committed to protecting your data. To learn more, please review our Change.org Job Applicant CCPA Privacy Notice here.

We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.

*Change.org participates in E-verify - click here to learn more.*

#LI-Remote #LI-TM1