Job Title |
Case Manager |
Status |
Exempt |
Special Population |
SMI, Children/Adolescent, Substance Abuse, DD |
Lines of Authority |
This position is supervised by the Program Director of their Designee. Unless specifically designated this position does not supervise other personnel. The position may require periodic participation in peer review activities. |
Position Summary
Advocate for clients, obtain entitlements, coordinate transportation between ChangePoint and other service providers. The Case Manager is expected to cooperate as a team member in the provision of a therapeutic environment that encourages each customer's emotional growth. This position will be expected to maintain an acceptable level of productivity as measured by billable hours. This positon is expected to meet all standards for clinical documentation.
Duties and Responsibilities
Primary Contacts
Position Requisites
Qualifications and Experience
Required:
For Those Working With SMI:
1. Knowledge of symptoms related to qualifying diagnosis.
2. Ability to identify and communicate signs of regression and deterioration.
3. Knowledge of interventions to foster self care and ADL skill development.
For Those Working with Children/Adolescent:
1. Knowledge and training in development stages and interface of
development with childhood disorder.
2. Knowledge of Behavior Management and ability to develop age-
appropriate interventions.
3. Able to communicate at an age-appropriate level.
For Those Working with Substance Abuse:
1. Able to identify signs and symptoms of Substance Abuse and Chemical
Dependency.
2. Knowledge of range of treatment for dependence including relapse,
prevention, strategies and self-help groups.
3. Able to provide a diagnostic impression per DSM IV criteria for Substance
Abuse and Chemical Dependency.
4. Knowledge of history of substance dependence and of the
biopsychosocial influences and effects of dependencies.
For Those Working With DD:
1. Knowledge of symptoms related to qualifying diagnosis.
2. Ability to identify and communicate signs of regression and deterioration.
3. Knowledge of Article 9 (customer rights) of State Requirements.
4. Knowledge of Customer Intervention Techniques relative to self care and
ADL skill development.
Preferred:
Skills/Abilities
Required:
keeping using TJC, NARBHA and DHS standards.
Preferred:
Working Conditions
Physical Requirements
Able to sit for extended periods of time.
Able to speak clearly in ordinary conversation and phone communications.
Able to hear ordinary conversation and phone communications.
Emotional Capabilities
Able to work with customers who are emotionally distressed, in crisis.
Able to work with individuals who have been abused or perpetrated abuse.
Able to work with customers who abuse substances.
Equipment Operation
Able to drive a vehicle.
Able to operate general office equipment.
Environmental Conditions
Air conditioned and/or heated office setting.
Outdoors.
Accommodation(s)
Will accommodate as appropriate and reasonable.
Confidentiality Level
I understand that State and Federal Laws strictly prohibit unauthorized access, use, modification, disclosure, or destruction of confidential, sensitive or protected health information. Penalties for violation may include ChangePoint disciplinary action, including termination of employment, and/or criminal or civil action.
I certify that I have read and understand my job description and the above Employee Confidentiality Statement
_________________
BHT/Case Manager Date
_________________
Supervisor Date
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