Billing & Collections Specialist

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.

Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem-solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture.

Channel Factory is looking for an experienced Billing/Collections specialist based in our Los Angeles office to be responsible for full-cycle billing and assist with collection activities for our entire organization. The Billing specialist will oversee all phases of the billing cycle from finalizing billable units to invoicing clients. This position will report to our Senior Accounting staff.

• Manage all phases of the billing cycle using Salesforce cloud-based software.
• Enter billable units for each customer monthly.
• Prepare invoices according to IAB and client billing guidelines.
• Generate and send all monthly invoices.
• Respond to inquiries and requests for invoices, reports, and adjustments.
• Review new customer contracts for revenue recognition considerations.
• Address all incoming Accounts Receivable department emails.
• Follow up on collections from delinquent accounts.
• Participate in the monthly revenue close process.
• Proactively recommend improvements to existing processes.

• Degree in Accounting, Finance, or a related field
• At least 3 years of accounts receivable and/or billing experience in a related industry.
• Experience with Salesforce and NetSuite or another major ERP a plus.
• Strong communication skills internally and externally.
• Excellent analytical skills and experience working with large data sets.
• Intermediate MS Excel skills including VLOOKUP’s and pivot tables.
• Aptitude for numbers and quantitative skills.
• Data entry skills (10-key by touch).

• Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations.
• Competitive salary.
• Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
• Cell phone, Wi-Fi, and snack allowance.
• Work-life flexibility – we value your contributions above all.

Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries.

Channel Factory is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace, including an LGBTQ committee.