Nonprofit Compliance Coordinator

About Us

Charitable Allies is a nonprofit aimed at providing affordable, excellent legal services and education to nonprofit organizations around the country. Whether a new animal shelter is looking to get their 501(c)(3) status or a youth sports club is looking to set safety standards, we are here to help. Our team is made up of friendly professionals who want to work hard to make the world a better place, one nonprofit at a time. We are continually improving and innovating to meet the needs of the growing nonprofit community.

About the Position

We’re looking for a moderately-experienced (0-3 years) go-getter who is passionate about helping nonprofits in a fast-paced environment. Our ideal candidate will be an organized, people-oriented professional who is ready to help nonprofits thrive by providing accurate, friendly services.

Slackers need not apply! ;)

The Junior Nonprofit Compliance Coordinator will work directly with our nonprofit clients via Zoom, email and phone, and draft documents. The compliance coordinator will engage with potential clients on Zoom calls to assess their needs and educate them about our services. This position will also involve plenty of time management, monitoring progress of projects, and communicating with clients to ensure they’re up to speed on progress. This person will draft documents for clients using basic information provided by clients like name, address, and mission (no legal experience or degree required). We will provide training on specific documents and processes this person will need to complete. Bring a positive attitude, an attention for detail, and a passion for helping people and come help us save the turtles!

Responsibilities

• Speaks with potential clients and current clients about their needs, our services, and answers questions generally over Zoom and phone
• Handles multiple projects for multiple clients, organizing deadlines and priorities appropriately
• Drafts documents using templates created by our staff, including all relevant documents to the process of starting a nonprofit (Articles of Incorporation, 1023, etc.)
• Communicates with multiple Clients via email and phone or Zoom about the status of their projects

• Inputs data into the various systems used by the attorneys including Asana and Salesforce (no prior experience needed with either system, training will be provided)
• Provides feedback to team leader on any issues or potential improvements to ensure processes run as smoothly as possible for clients
• Reviews, summarizes, and prepares correspondence and applications.
• Enters billing and time entry data into firm system in a timely manner.
• Ensures efficient and timely communication with colleagues and team members.
• Other responsibilities as assigned.

Qualifications

• 0-3 years of experience in compliance, title work, customer service, or any role requiring high volume with attention to detail
• Excellent communication skills, both oral and written
• Ability to build relationships quickly
• Ability to manage multiple projects simultaneously and a willingness to be flexible in a fast-paced environment
• Attention to detail and care for the accuracy of work
• Experience with compliance-related matters in highly regulated space (healthcare, law, etc.) is a plus
• Demonstrated ability to be self-directed and a self-starter
• Positive and “can do” attitude
• Exemplary personal and professional integrity and business ethics, as well as respect for others
• Proficient in all Microsoft applications (including Word, Excel, and PowerPoint),

• Proficiency with Google G Suite (Gmail, Google Docs, etc.)
• Experience with Dropbox and/or Salesforce is a plus, but not required

Education

BA/BS Degree preferred

Compensation and Benefits

This full-time position pays $50,000 annually, with opportunity for additional compensation through monthly bonuses dependent upon performance (up to $62,500 total annually). Additional benefits include options such as our 403(b) Retirement Savings Plan with a 5% employer match, health, dental and vision insurance, paid time off, paid opportunities for professional development and continuing education, and other personal and professional benefits.

Work Location

Charitable Allies is located next to the Pyramids on the northwest side of Indianapolis, at 9100 Purdue Road, Suite 115, Indianapolis, IN 46268. After the initial 90 days, there is an opportunity to work from home one day per week dependent upon performance.

Supervisor(s)

Robert Miller, Supervising Attorney

How to Apply

Please send a cover letter and resume to Robert Miller, Supervising Attorney, through the hiring system.