What are the responsibilities and job description for the Legal Intake Specialist position at Charles G Monnett III & Associates?
Experience
2 years in intake/customer service/reception/personal injury preferred
Qualifications:
- High school diploma – or equivalent
- Strong written & verbal skills
- Excellent telephone & customer service etiquette
- Spanish speaking is a plus
- Medical knowledge is a plus
Job Description:
Personal Injury Law Firm in Charlotte is seeking an Intake Specialist. This candidate will be able to manage inquiries from potential clients from initial contact to case acceptance determination. This includes communicating and following up with potential clients, communicating with our attorneys regarding intakes, organizing and bookmarking medical records, sending records to experts for review if needed and sending out initial paperwork to new clients.
Essential Skills:
- Highly organized
- Excellent computer skills
- Ability to multi-task in a fast-paced environment
- Prioritize tasks and work independently
- Great attitude and work ethic
- Maintain client confidentiality
- Knowledge of case management software
- Compassion and empathy when interacting with potential new clients
Benefits:
· Competitive Wage Commensurate with Experience
· Paid Health Insurance
· Paid Dental Insurance
· Short & Long Term Disability
· Paid Time Off
· 10 Paid Holidays'
'
Work Remotely
- No
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
COVID-19 considerations:
First interview may be completed via Zoom. Office standards are kept up to date with current CDC recommendations.
All qualified candidates will be required to provide proof of vaccination status.
Ability to commute/relocate:
- Charlotte, NC 28211: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location