Senior Manager - Enterprise & Operational Risk Testing, Data Analytics

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Enterprise and Operational Risk Testing (EORT) team is part of the Corporate Risk Management (CRM) organization and executes objective and thematic evaluations of Enterprise and Operational risk activities across the Company. These evaluations include risk-based tests across enterprise risk governance, operational processes, standards adherence, as well as testing the design and effectiveness of controls across the Company’s Risk and Control Self-Assessment (RCSAs). Quarterly evaluations or projects occur across an array of topics/business units including the following risk disciplines: enterprise, operational, third-party, fraud and data. Reporting to one of the Directors within EORT, the Sr. Manager will be responsible for developing and implementing data-driven strategies to deliver analytical insights into business processes, supporting EORTs evaluations. You will coordinate with data owners across the organization to identify appropriate data sources and data elements required for analytics. You will also automate routine testing through continuous monitoring techniques, while ensuring high standards of data integrity and accuracy, improving the efficiency and effectiveness in how we test. This role is an individual contributor but may manage team members on scheduled testing projects, fostering a culture of innovation, and will be expected to execute testing.

The Sr. Manager will have the opportunity to make a broad impact, working across the 3 lines of defense to develop annual testing plans, execute advanced analytics, lead quarterly complex testing projects, and mentor staff.  In this role, you will own the entire project execution of assigned testing areas as you lead projects through ambiguity and address roadblocks swiftly. This role allows you to use data to drive testing strategy across the Company to determine how to best test key risk areas, processes, and controls to ultimately add value and drive improvements for CRM and the Company.

This role requires occasional travel out of state for training or specific projects may be required (less than 5%).

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Required Qualifications:

• Equivalent experience or a Bachelor’s degree in Finance, Business Administration, Internal Audit, Accounting, Computer Science, Economics, or related area of study.
• 5 years of testing experience in audit, SOX, compliance, and/or enterprise/operational risk management.
• 1 years of experience using BI tools to build and implement automated testing and provide data analytic insights.
• Advanced understanding of risks and internal controls and the ability to evaluate and determine the adequacy and effectiveness of controls and process reviews, process analysis, business intelligence and problem-solving techniques.

Preferred Qualifications:

• Experienced user in Tableau and/or PowerBI to render data-driven insights, with comfort in obtaining datasets via SQL-based databases (BigQuery, Teradata, Oracle, Microsoft).
• Capability to use BI tools (e.g., Alteryx) effectively to explore and quickly analyze large datasets.
• Experience in clearly communicating and documenting the results of complex analytics performed to the supported testing team.
• Clear understanding of regulatory environment that financial institutions operate within and strong knowledge of enterprise and/or operational related industry best practices and regulatory requirements.
• Proficiency in risk and control data analysis, strong ability to incorporate and understand mass information from a variety of sources to recommend an appropriate course of action.
• Comfort with ambiguity and an ability to create a clear path forward.
• Strong written and verbal communication skills with proven ability in communicating with senior staff, including executives.
• Ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information when others are reluctant to disclose it.
• Independent judgment with strong analytical, risk assessment, and auditing skills.
• Self-motivated along with the ability to supervise, engage and manage a diverse, inclusive team to bring projects and reporting to professional conclusion.