Charles Taylor Adjusting US is building a Commercial Middle-Market Causality Loss Adjusting Practice. The practice will work with carriers, brokers, and corporate clients and focus on moderate $50,000 to $2 Million exposures across various industries and product types.
National / Executive General Adjuster – Casualty Commercial Middle Market
Remote
Charles Taylor is building a Casualty Claim Adjusting Practice focused on the Commercial Middle Market space.
We seek National and Executive level Casualty Adjusters to play a crucial role in establishing this growing practice. Casualty Adjuster will drive all aspects of Adjusting (field and desk) for moderate ($50,000) to complex ($2 million) causality claims in various products and business classes.
General liability
Product liability
Construction defect
Third-party property
Premises liability
Commercial Real Estate
Manufacturing
Retail
Hospitality
Government/Public entity
Not for Profits
Commercial Auto
The adjuster will effectively determine and communicate the extent of liability associated with each claim. In addition, the role will support our clients in fulfilling their obligation to policyholders and maintaining the client's claims processing functions, including evaluating potential coverage issues, liability, and evaluation of damages, risk transfer opportunities, litigation, and settlement matters within the limits of assigned authority levels and in compliance with applicable legal, contractual and regulatory requirements.
The claims assigned to the adjuster are based on their experience and demonstrated an aptitude for handling large or complex matters with minimal supervision. The typical monthly claim volume is 20 to 30.
Responsibilities
- Determines appropriate methods and extent of investigation for assigned claims, including conducting investigations field visits and phone contact; obtaining medical reports and appraisals; conducting insured, witness, and claimant interviews and taking statements; completing scene investigations or other necessary fact-finding methods to evaluate liability, damages, and coverage.
- Applies understanding of insurance policies and policy interpretation to investigate, provide coverage recommendations, draft coverage, reservation of rights, and denial letters, if requested by the client.
- Works cooperatively with expert witnesses, attorneys, underwriting department staff, investigators, vendors, and carrier examiners to conduct investigations, confirm findings, and support evaluations.
- Ensures the accuracy of the information collected and reported to identify fraudulent claims based on critical issues and accurate conclusions.
- Follows policies, procedures, and practices and incorporates sound judgment in formulating recommendations and completing evaluations and reports.
- Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing appropriate conclusions and recommendations
- Arranges medical examinations, contractors' estimates, and other specialists' appointments as necessary. Attends trials, arbitration, ADR, mediations, and face-to-face negotiations as required.
- Monitoring quality of services by vendors, appraisers, law firms, structured settlement, rehabilitation, and other experts or consultants.
- Maintain accurate, thorough field notes, journal entries, and time and expense records. Submits reimbursement reports in keeping with organization and client policies, procedures, and practices
- Functions as an effective team member, assisting co-workers as needed and learning from colleagues and supervisors; supports the department's goals, division, and organization; participates in special assignments and activities as required or approved.
- Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards; assumes personal responsibility for maintaining the requisite state licensure for the state(s) assigned.
Candidate Profile
Casualty Claim Adjuster should be a hands-on, technically competent professional with a history of success within a top-tier Commercial Independent Adjusting Firm, Broker, or Insurance carrier.
Ideal candidates have direct experience managing a book of 30 Commercial Casualty Claims with moderate to complex exposure across general liability, construction defect, and product liability. This role requires a fundamental technical understanding of Commercial Casualty adjusting with a deep focus on high-quality deliverables and customer service.
Experience
- Bachelor's degree in a related field or demonstrated equivalent experience
- At least 5 years of experience in related claims handling
- Direct Background handing Casualty claims of parallel scale and scope
- Multi-Line commercial adjusting background value-added
- Active resident license and ability to obtain such in multiple states
- Hands-on experience with Xactimate
- Fundamental understanding of claims adjudication processes
- Knowledge of the principles and practice of casualty claims law and jurisdictional issues
- Understanding of the Commercial General Liability Policy Form
- Ability to draft coverage, reservation of rights, and denial letters
- Skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information, discerning the essential from the non-essential