What are the responsibilities and job description for the Community Engagement Coordinator position at Charlotte Rescue Mission?
The Community Engagement Coordinator is responsible for working with volunteers and building strategic relationships with businesses, corporations, churches, and civic groups that can offer support for our programs. This position will work across the organization to promote a consistent vision for volunteerism. This position requires some evening and weekend work and often involves off-site meetings with volunteer liaisons and community partners.
Essential Duties and Responsibilities
- Recruit and oversee volunteer groups from businesses, corporations, churches, and civic groups. Build relationships that improve the experience for the volunteers while improving the quality of our programs, services, and facilities.
- Design and implement appropriate orientation and training for volunteers.
- Work closely with program staff to ensure volunteer opportunities are supporting program
needs.
- Oversee meal sponsorship opportunities for the assigned program, including schedule management and invoicing, with the goal of increasing more meal sponsors and/or securing donated meals.
- Assist with volunteer communications, including content for brochures, website, social media, newsletters, applications, and other forms.
- Ability to work some nights, weekends, and holidays
- Other duties as assigned
Other Duties and Responsibilities
- Coordinate CRM representation at volunteer fairs and other public events for outreach and awareness.
- Maintain a precise record of contacts through Volunteer Hub databases, working closely with Advancement staff to convert volunteers to donors.
- Assist with Advancement events and fundraisers (Gala, golf tournament, etc.)
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
Education:
- Associate’s degree or specific experience in non-profit, church, or volunteer management.
Knowledge:
- Knowledge of volunteer management systems and project management
Skill:
- Highly proficient in Microsoft Windows work environment and Microsoft Office.
- Detail-oriented, with strong organizational, analytical, and planning skills
- Appropriate verbal and written communication skills
- Working knowledge of Virtuous or similar database is helpful
Ability(ies):
- Must be able to sit for an extended period of time
- Must be able to speak, walk or stand for extended periods of time (giving campus tours, supervising volunteer projects outside, setting up for events, etc.)
- Must be able to climb stairs
- Must be able to lift 40 pounds
Christian Witness
Charlotte Rescue Mission maintains a Christian working environment as a Christ-centered residential drug and alcohol recovery program where integrity, honesty, concern for others and good team relations play a critical role in the success of the ministry. All employees are expected to share their personal hope of Christ with those they come in contact within thought, word, and deed.