What are the responsibilities and job description for the Host position at Charm Thai Kitchen?
New local restaurant in North Houston of The Woodlands looking for a experienced Host. Looking for candidates with strong customer service background, ability to manage multiple tasks and show effective communication skills for a fine dining concept. Strong candidates will have experience in the industry and use their knowledge to transcend their experience into a new environment. Host will recieve the hourly rate plus all Takeout gratuity.
Responsibilities may fluctuate as to business needs. Listed responsibilities may be subject to change and may not limited to what is listed.
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Seat guests and provide them with menus
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries or reservations
- Provide excellent customer service and address any guest concerns or issues
- Collaborate with servers and kitchen staff to ensure smooth operations
- Maintain cleanliness and organization of the host/host station
Qualifications:
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Familiarity with POS systems, such as Toast POS, is a plus
- Strong communication skills and phone etiquette
- Ability to multitask and handle high-pressure situations
- Excellent interpersonal skills and the ability to provide exceptional guest service
- Knowledge of food service procedures and basic restaurant operations
Join our team as a Host and be part of a dynamic and fast-paced restaurant environment. We offer competitive pay, flexible scheduling, and opportunities for growth within the company. If you have a passion for hospitality and enjoy working in a team-oriented atmosphere, we would love to hear from you. Apply today!
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person