What are the responsibilities and job description for the Manager, Business Analysis, Spectrum Enterprise position at Charter Communications?
Are you a Manager experienced in overseeing business analysis activities to ensure departmental needs are addressed and solutions are implemented? You can do that. Ready to serve as the liaison between various business groups focused on efficiency and innovation? As a Mgr, Business Analysis at Spectrum Enterprise, you can do that.
Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION
You recommend solutions to improve general business processes and planning using an expert understanding of our structure, policies and operations. You build and lead high-performing teams and coordinate resources in an office environment while guiding company-wide business improvements.
HOW YOU CAN MAKE A DIFFERENCE
- Perform business analysis to identify interdependencies and business risks that could impact or be impacted by the delivery of proof of concepts, new products, services, processes and/or support technologies.
- Work with business stakeholders to analyze business operations and recommend solutions to align individual business functions with organizational goals.
- Analyze business processes and identify process optimization and systems enhancement opportunities to simplify existing processes.
- Collaborate with users and IT to identify process issues that can be resolved by systems enhancement.
- Identify the broader end-to-end implications of process and system changes.
- Manage creation of reports and presentations to aid in proposing new strategies for successful end-to-end business changes.
- Provide guidance and management advice that substantially impacts cost, efficiency, service, and quality.
WHAT YOU BRING TO SPECTRUM ENTERPRISE
Required qualifications
- Experience: Two or more years of management experience; Five or more years of business analyst experience.
- Education: Bachelor's degree in business administration or a related field.
- Technical skills: Skilled in developing, evaluating and documenting internal controls and processes.
- Skills: Prioritization, organizational, presentation and English communication skills.
- Abilities: Ability to handle multiple projects and priorities. Ability to communicate orally and in writing in a clear and straightforward manner. Ability to make decisions and solve problems while working under pressure. Ability to quickly identify business problems/opportunities.
Preferred qualifications
- Spectrum Enterprise Salesforce and Billing knowledge.
- Spectrum Enterprise experience and knowledge of complex products.
- Experience with Content and Knowledge Management.
- Knowledge and familiarity with process and workflow tools, technologies, and industry standards.
WHAT YOU CAN ENJOY EVERY DAY
- Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
- Learning culture: Company support in obtaining technical certifications.
- Dynamic growth: Paid training and clearly defined paths to advance within the company.
- Total rewards: Comprehensive benefits that encourage a work-life balance.
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BGN531 2024-39017 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
