Network Care Coordination Manager Hiring Event

Position Summary

The Network Care Coordination Manger controls the coordination of care within the CharterCARE Provider Group of RI (CPGRI) and CCHP networks/systems by implementing processes to ensure seamless access to health services and communication amongst caregivers. The incumbent will support the Coordinated Regional Care (CRC) model and its goals relating to patient access, quality and patient and provider satisfaction, all in a cost effective manner, in order to provide value for the communities served. The incumbent will manage staff, develop policies and procedures, create and monitor key performance indicators (KPIs), and ensuring a collaborative approach with providers, practice managers and support staff, as well as independent practices within the IPA. KPIs include:

• Referral turnaround time (consult to care)
• Outpatient retention
• Inpatient retention
• Referrals processed by FTE per hour
• Tier I network utilization

The position serves as a conduit for critical processes enabling true integration between outpatient services, network operations, acute and post-acute services.

Education/Experience

Education: Bachelor/undergraduate preferred.

Experience: At least one year of relevant work/intern experience in a medical/physician’s offices, managed care, or health system operations.

Knowledge / Skills / Abilities

• Knowledge of basic software applications to include electronic health records and customer relations management.
• Knowledge working with Athena and experience with Meditech
• Knowledge of managed care principles and risk contracting
• Skill in dealing with interpersonal issues, physicians and customer relations
• Skill in process development and improvement
• Ability to lead multiple staff/disciplines
• Ability to handle multiple priorities at once with minimal supervision
• Ability to organize, present and communicate clearly
• Ability to maintain confidentiality of patient and employee information

How to attend

Please park in the visitor parking lot and enter through the front lobby. A recruiter will escort you to the Cafeteria!

What to prepare

• Bring an updated resume

Preferred dress code

Casual (come as you are, but please be presentable)

About CharterCARE Health Partners

CharterCARE’s overarching goal is to ensure that the people of our communities can continue to choose acute hospital care in a community hospital...one that blends the best technology and clinical expertise with the personal care that has been the hallmark of our hospitals.

The mission of CharterCARE Health Partners is to ensure that residents of Rhode Island receive exceptional quality care at the right time, in the right setting, with the utmost compassion and efficiency.

Our vision is to become the health provider of choice for residents of Rhode Island and the partner of choice for physicians and other health care providers because we offer the best and most personalized patient experience at the best value.

Perks and benefits

• Snacks and refreshments
• Company swag

What is a hiring event?

Think of it like a job fair, but for one company and more personal. Hiring events are a great way for employers to fill multiple roles quickly. Hiring is a human process, and they would like to meet you to see if you’re a fit!