Assistant General Manager

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. Hotel: Chateau on the Lake Assistant General Manager Full time The primary purpose of the Assistant General Manager is to ensure that guests and associates have an excellent experience at our properties by supporting all facets of the operation and managing financial performance of the hotel. The Assistant General Manager will be tasked with the following duties, responsibilities, and assignments: Responsible for the property’s operations in General Manager’s absence; Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline Ensure daily inventory is managed to maximize all potential Rooms and Food & Beverage revenue;   Participate in development of short and long-term financial and operational plans for the property;   Assist the General Manager with development of profit and loss statements, budgets, and financial forecasts;   Achieve all guest service standards, constantly seeking ways to improve products and services, as well as increase volumes and profits.  Receive and respond to guest complaints in a timely manner;   Ensure compliance with all Atrium policies and procedures, as well as all local, state, and federal laws and regulations;  Empathize and engage with associates to drive hotel culture and embrace Atrium core values; respect, service, inclusion, teamwork and perseverance; Support proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of house and exterior using the processes and systems developed by Atrium; Manage loss prevention and risk management policies, safety standards and claims reporting. Maintain a security function to protect the assets of the hotel and the personal safety of associates and guests; Continually gaining proficiency in the operation of all departments of the hotel; Support all departments as needed based on business demands; Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and   Any and all other work as required to complete the primary purpose of the position. Required Prior Experience: 2 years of department head experience in the hospitality industry to include Rooms and/or F&B experience   Prior direct supervisory experience Solid understanding of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.   Required Education: Bachelor’s degree in hotel management, business, or related field; or equivalent experience. Required Technology: Intermediate Microsoft Office Suite Preferred Technology: POS/PMS, Workday, Cloud based applications Physical: Ability to navigate the property for periods up to four (4) consecutive hours. Other: Must be flexible with respect to working days, early mornings, nights, evenings, weekends, and holidays. Willingness to relocate Preferred __________________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights: http://https://atriumhospitality.com/privacy-policy/ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, experience, certifications and geographic location. Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!