Check Surge Creators is looking for individuals to join a fun and energetic team that is passionate about growing our business and offering our clients the highest level of service and support. Apply to become a Office Clerk today!
What we’re searching for:
Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
As a Call Center Agent, you can expect:
· Monday – Friday work week
· 8-hour shifts
· Standard work hours
· No nights or weekends required
What you will do:
High School Diploma or GED required; college degree preferred
Customer service experience a plus
Phone-related customer service a major plus
Familiarity with Microsoft Windows, Word, and Excel applications
Bilingual language skills a plus
Check Surge Creators is an Equal Opportunity Employer
· All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
Schedule:
COVID-19 considerations:
Check Surge Creators follows all current Covid-19 State and Federal Guidelines.
Ability to commute/relocate:
Work Location: One location
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