Communications Manager, Connexi

Connexi, formerly known as the Procurement & Logistics Technology Center (PLTC) is seeking a  Communications Manager. The Communications Manager will ensure that Connexi leverages and builds on its target client market research. They will develop strategies and implementation plans for growing the knowledge of client’s preferences, trends, and opportunities. The Communications Manager will subsequently develop holistic and client specific communication and outreach plans, ensuring that they are informative, effective, and engaging. This will include producing content such as website, social media posts, infographics, and newsletters in order to broaden service visibility and attract clients. The Communications Manager will coordinate closely with the Business Development Manager(s) and ensure they are following outreach and communication strategies when engaging directly with clients and to track key client account status and metrics. The Communication Manager will ensure that all marketing and outreach efforts follow branding, voice, and language strategies.

Connexi provides flexible, cost-effective supply chain services and solutions through a technology-enabled platform and world-class talent. A subsidiary of Chemonics, it brings together/r the best in commercial supply chain expertise and Chemonics’ 45-plus years of international development experience. Chemonics established Connexi to serve a broader set of supply chain clients and needs through a cost effective and customizable menu of services because we believe people everywhere deserve reliable and ready access to health, education, and other critical commodities. By working with public and private sector clients, Connexi will support quality supply chains that get commodities to them, when and where they’re needed.

Responsibilities include:

• Communications

  • Leverages existing market research to develop holistic and donor specific outreach and communication strategies and implementation plans
  • Constructs and maintains a client market research and engagement calendar across client segments; manages timelines and deliverables; leads and executes email outreach, web and social media content; reports on results while learning from patterns and trends to ensure growth
  • Manages a continuous multichannel outreach plan to capture target market segments, namely institutional donors, international NGO’s, national governments, and the private sector
  • Develops client outreach and engagement protocols
  • Collaborate with Chemonics’ corporate and project communications teams, as needed, for development of internal and external communications plans
  • Ensures consistent external messaging (voice and language) that is in line with specific value offerings to our target clients
  • Creates effective communication materials (quarterly newsletters, blogs, infographics, client testimonials, social media posts, white papers, presentations, posters etc.) drawing upon Chemonics’ experience, innovation, and talent  

• Knowledge Management

  • Coordinates and collects reports from Business Development Managers on client meetings and outreach efforts
  • Maintains and updates website and social media profiles, producing quality content on Twitter, Facebook, and LinkedIn.
  • Coordinates with the Business Development Managers to develop and track key client account metrics, monitor and manage account status, and provide regular reporting to the Business Development and Communications Director
  • Compiles and distributes communication best practices, tool kit, procedures and protocols
  • Establishes consistent company branding standards across all internal and external communication efforts

• Marketing   

  • Identifies gaps in market research and develops plans to address these gaps 
  • Conducts market analysis and research to identify trends and opportunities within PLTC’s capture target market sectors
  • Collaborates with the Director of Global Supply Chain Services and Director of In-Country Supply Chain Solutions to support the development of technical products, service offerings, and value propositions to maintain full alignment with client requirements and build competitive advantage

Qualifications:

• Marketing, Communications, or relevant degree or equivalent relevant experience required; advanced degree preferred
• Minimum 4 years of experience in commercial business development and/or marketing/communications for private sector, non-profit, technology, start-up, or agency setting, including experience using multichannel marketing
• Demonstrated understanding of client requirements and preferred methods of business in the global health supply chain sector, preferably in the context of international development
• Strong relationship building and management skills; demonstrated ability to network within and across industries
• Demonstrated ability to communicate clearly and concisely both orally and in writing, lead effective meetings, and effectively deliver presentations
• Experience working on technical programs for emerging economies preferred
• Ability to solve complex technical, managerial, or operational problems and evaluation options based on relevant information, resources, well-rounded experience, and knowledge
• Ability to multitask with strong attention to detail, organization, and time management
• Excellent customer service and interpersonal skills
• Ability to work independently and as part of a team
• Strong knowledge of MS Office applications and experience with CRM software
• Demonstrated leadership, versatility, and integrity

Application Instructions:

Apply through our Career Center at the job opportunities site at Career Center (taleo.net) by April 19, 2022.  No telephone inquiries, please. Finalists will be contacted.

Chemonics is an Equal Opportunity Employer
Chemonics is an equal opportunity/affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

Pay Transparency Nondiscrimination Provision
Chemonics will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Chemonics, or (c) consistent with Chemonics legal duty to furnish information. 41 CFR 60-1.35(c)

COVID-19 Recruitment Information:
Chemonics International is monitoring COVID-19 activity around the world. The health and wellbeing of our staff is of the utmost importance to us, and we continue to hire for all open roles with interviewing and on-boarding done virtually. Our new hires and current staff working from our Washington, DC, Arlington, VA, and London offices will temporarily work from home until we believe it is safe to return to our offices

COVID-19 Vaccination Information
Chemonics requires all US employees to be fully vaccinated.