Enrollment Coordinator - Bi-lingual required

Benefits:

Cherry Health has excellent benefit offerings, check out a sample of the benefits available to our team members below!

• 3 Medical Insurance Plan options for you and your family
• Dental and Vision Insurance Plans with providers across the State of Michigan
• Generous Paid Time Off benefit that includes 8 paid full day holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match – fully vested from day 1
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Vendor discounts and much more!

Requirements:

• High school diploma or GED
• Completion of an online 30-hour training program and certification exam required (completed after hire).
• Two years’ experience preferred: working in a health care setting, insurance, community outreach or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed below.
• Bi-lingual in English and Spanish

Responsibilities:

• Conduct outreach to non-health center persons in the health center’s service area
• Help individuals understand and access affordability options (Medicaid, Marketplace, and CHIP) following all training guidelines
• Maintain expertise in eligibility, enrollment, and program specifications
• Provide information and assistance in a fair, accurate and impartial manner
• Provide information and assistance in a manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities (following CLAS standards)
• Provide referrals to any applicable office of health insurance consumer assistance or ombudsman established under Section 2793 of the PHS Act to address consumer grievances, complaints, or questions about their health plan, coverage, or a determination
• Provide education to health center staff at all sites regarding insurance options so that they can assist in educating their patients/clients
• Provide educational materials regarding insurance options to community partners including health departments, hospitals, urgent cares, physician’s offices, and human services agencies and collaborate and coordinate outreach efforts with them
• Conduct public education activities to community groups to raise awareness of the Marketplace
• Represent the health center at health fairs and other events to provide education regarding health insurance coverage
• Assist persons with enrollment in the Marketplace and Medicaid
• Facilitate consumer selection of a Qualified Health Plan
• Other duties as assigned.

Deadline:

We are accepting applications for this position until the position is filled.

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.

Cherry Health requires all team members, including temps, contractors, interns, residents, students, etc. to receive the COVID-19 vaccinations subject to certain exclusions. Cherry Health is committed to granting reasonable accommodations in accordance with applicable laws.

Education

• High School or better

Skills

• Community Health
• Computer Skills
• Customer Service

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)