What are the responsibilities and job description for the Server position at Chestnut Pines?
Benefits of working for us include:
1. Supportive ownership that believes in family
2. Closed on all major Holidays including Thanksgiving, Christmas Eve and Christmas Day
3. 90 day sign on bonus and yearly anniversary checks for continued employment*
4. Free Employee Meals
5. Competitive wages for your experience
7. No early mornings and no late evenings with staff arriving between 7:30 - 8:00 am and leaving between 3:00 - 4:00pm
8. Every Sunday and Monday off with a comfortable Tuesday - Saturday work week
9. Unique environment in a historic building with both dine in and patio in flower gardens
10. Career path that rewards you financially with potential to grow with us
*Ask manager for details
SUMMARY OF POSITION
Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.
POSITION ACTIVITIES AND TASKS
- Guest Interactions
- Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
- Greets guest in a courteous and respectable way when seated at station.
- Welcomes guests immediate upon seating with a non-scripted greeting
- Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs.
- Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately.
- Deliver Chestnut Pines Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step. Actively engage Guests who have concerns and remedy them. Ensure that each Guest is 100% satisfied with his/her dining experience.
- Clean – Keep tables/station, pantry line area and dining room common areas clean. Complete assigned Chestnut Pines cleaning system duties.
- Attends to any additional guests’ needs or requests
- Maintains dining area – tables, detailing etc.
- Maintains cleanliness of his/her stations and pantry.
- Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
- Executes the service cycle and team responsibilities at all times. Ensures 100% guest satisfaction on every visit.
- Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.
- Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
- Processes Orders
- Writes guest check and/or operates POS equipment pursuant to company policies.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
- Assists Team Members
- Maintains service stations, , service bar and common areas of the restaurant
- Restocks service station with glasses, tea, ice and plates
- Fills condiments
- Sorts, polishes and rolls silverware
- Runs food for all servers to ensure hot food is served hot
- Maintains cleanliness of dining room, and pantry area.
Disclaimer
This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
Job Types: Full-time, Part-time
Pay: Up to $16 - 50 per day
Benefits:
- Flexible schedule
Restaurant type:
- Casual dining restaurant
Schedule:
- No early mornings
- No Evenings
- Tuesday - Saturday
Work Location: One location
Job Type: Full-time
Pay: $16.00 - $50.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Draper, UT 84020: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Serving: 1 year (Preferred)
Work Location: One location