Greenhouse Grill Retail Associate

Day in the life of a Retail Associate:

Works as a team member of Food & Nutrition Services (FNS) and is responsible for working in the cafeteria, operating a cash register, serving meals, preparing food items, and completing day to day customer service operations.  Assists with the food preparation and maintaining service standards in the cafeteria. Follows safety and sanitary guidelines and keep work area clean and sanitized.   

Why work at Cheyenne Regional? 

• 403(b) with 4% employer match 
• ANCC Magnet Hospital 
• 21 PTO days per year (increases with tenure) 
• Education Assistance Program 
• Employee Sponsored Wellness Program 
• Employee Assistance program  
• Loan Forgiveness Eligible

Here is what you will be doing:

• Operates a cash register, Point-of-Sale (POS) system, or equivalent; receives payments of cash and charges from customers and employees; makes change and issues receipts or tickets.

• Maintains proper security of cash at all times; verifies cash register total at the beginning of a shift; records, totals and summarizes funds received; assists in locating, reconciling and verifying the accuracy of transactions.

• Cleans and sanitizes workstations and equipment and follows all department and regulator rules and procedures.

• Prepares display areas for service, serves meals, and ensures food items are in line with quality and safety standards.

• Follows Hazard Analysis Critical Control Point (HACCP)/ServSafe procedures to ensure proper sanitation and safety standards. Records and maintains HACCP records according to established department guidelines.

• Demonstrates stewardship around inventory and food waste control.

• Communicates effectively with patients, customers, and coworkers to ensure customer satisfaction and the effective flow of food production.

• DINING ROOM DUTIES: Prepares for service before the meal; sets up and stocks the beverage area or other assigned areas, to include the changing of beverage bibs and/or CO2; ensures acceptable appearance of the dining area; stocks and maintain supplies to par levels and assists with side duties as needed. Assists with food preparation; operates a variety of kitchen equipment.

Desired Skills:

• Excellent verbal, written and interpersonal communication skills

• Intermediate computer skills

• Ability to perform basic mathematic calculations

• Ability to read and follow written instructions and recipes

• Knowledge of Point-Of-Sale (POS)/cash register systems

• Ability to use proper phone etiquette, scripting calls and following protocols

• Ability to work independently with excellent organizational skills, sound judgment and attention to detail

• Ability to handle multiple tasks simultaneously

• Ability to work with varying hours and shifts

Here is what you will need:

• High school diploma (or equivalent certificate from an accredited program) or higher degree

• One (1) or more years of customer service experience

Nice to have:

• Restaurant, hotel, foodservice, or hospital setting experience

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000 patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. 

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!