What are the responsibilities and job description for the Insurance Marketplace Navigator position at Cheyenne Regional?
This position location preference is Cheyenne, WY. This position will service the entire state of Wyoming.
Day in the Life of an Insurance Marketplace Navigator:
Provides consumers across Wyoming with quality information about health plans, Medicaid, and other public programs available on the federal Insurance Marketplace, implemented under the Patient Protection and Affordable Care Act to facilitate enrollment in qualified health plans. This is a grant funded position.
Why Work at Cheyenne Regional?
- ANCC Magnet Hospital
- 403(b) with 4% employer match
- 21 PTO days per year (increases with tenure)
- Education Assistance Program
- Employer Sponsored Wellness Program
- Employee Assistance program
Here is what you will be doing:
- Explains eligibility, benefits, cost-sharing, and appeals processes to consumers.
- Assesses client needs, identifies appropriate resources, provides all necessary information to the client, and makes contacts with other agencies on behalf of the client if necessary.
- Ensures services provided are in the interest of the consumer as their client, not the insurer.
- Attends resource-sharing meetings as assigned.
- Makes appropriate follow-up calls to determine whether needs were met.
- Provides information to individuals and families in a way that can be understood, in a culturally sensitive manner, for those with low-proficiency English, and people with disabilities who have special communication needs.
- Effectively serves low-income, disadvantaged, and hard-to-reach populations.
- Maintains accurate and complete client data records by collecting all demographics.
- Helps people understand how premium tax credits work, and their potential financial impact.
- Accurately records transaction information on all caller contacts.
- Represents a diverse set of Wyoming organizations and entities in order to effectively serve those eligible for insurance through the Health Insurance Exchange.
Desired skills:
- High school diploma (or equivalent certificate from an accredited program) or higher degree and two (2) or more years of job-related experience
- OR, Federal Marketplace Navigator Certification and six (6) or more months of job-related experience
- Must live in assigned region per grant requirements
- Valid USA driver’s license
- Must have clean driving record that follows Cheyenne Regional Medical Center’s driving guidelines
- 15 Days: Federal Marketplace Navigator training within fifteen (15) workings days of hire
Here’s what you will need:
- Associates degree or higher
- Three (3) or more years of computer experience
- Experience with database programs
- Experience with Exchange, Medicaid and other public programs and the private insurance market in the state
- Experience in health insurance industry and related products
- Experience facilitating public meetings
- Bi-lingual
About CRMC:
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000 patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.
Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
