Medical Staff Services Manager II

We foster an environment where our people feel free to be themselves at CHG Healthcare in Fort Lauderdale, FL. Our core values—Putting People First, Growth, Continuous Improvement, Quality and Professionalism, and Integrity and Ethics—guide us daily to work hard and enjoy what we do! We’re committed to growing our company and are always looking to promote from within. This is an ideal time to join our team.

• Lead a team of credentialing employees; assist in all aspects of the investigation and management of provider credentialing related processes to ensure compliance of company credentialing standards
• Stay current with industry federal/state regulations and research questions and problems
• Participate in hiring, training, development, and retention of the internal credentialing team
• Conduct regularly scheduled one-on-one/side by side meetings with direct reports, geared towards building trusting relationship, enhance awareness, support, and accountability
• Constantly maintaining the current state of your business as it relates to team and individual productivity. Responsible for ongoing business to assure adherence to ethical performance and a quality based work environment
• Contribute to a positive culture, by living the CHG Core Value behaviors of Putting People First, Continuous Improvement, Integrity, Quality and Professionalism and Growth every day in every interaction and decision
• Create and drive short-term and long-term goals that fit within the team strategy
• Participate in regularly scheduled meetings with each sales team to review provider files that are in process and/or scheduled to work to discuss credentialing status; alerting them of any concerns that may impact the file completion or start date
• Responsible for communicating the key aspects of credentialing to the Director/Sr. Director of CSS
• Creates an environment in which direct reports are motivated to remain within the organization
• Other duties as assigned by management

• Excellent written and verbal communication skills
• Strong organizational skills
• Excellent customer service and problem-solving skills
• Accurately type 50 wpm
• Experience with MS Word, Excel and/or database applications
• Excellent follow-up and follow through skills
• Work effectively with other managers towards accomplishing business plan goals
• Strong interpersonal skills
• Efficiently manage large amounts of information and documentation
• Integrate individual efforts for team objectives and goals
• Persuade, influence, and educate co-workers, health care providers and clients in a positive, professional manner, in order achieve desired results
• Work independently and with little supervision
• Prioritize and manage multiple tasks and responsibilities efficiently, while exercising strong delegation skills
• Follow direction of team Sr. Director, and Sr. Management personnel.
• Good problem-solving abilities

• College level education or equivalent work experience, preferably in the healthcare field
• Minimum of two years’ experience in the service industry where quality work, ability to meet and exceed deadlines, and deliver exceptional customer satisfaction are a metric for success.

• Minimum of three years’ experience in a leadership position preferred

• 
  Competitive base salary commission
• Comprehensive training—we rank No. 3 among the world’s top training organizations
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Retirement planning and savings options
• Tuition assistance
• On-site health center
• On-site gym
• Ability to make an impact in the communities we serve