Program Manager

Position Location: Fort Bragg, North Carolina

POSITION TITLE: Program Manager (FORSCOM East)

About Chi-Chack

Chi-Chack is an SBA certified 8(a) women-owned small business with more than a decade of experience providing professional and educational services to defense clients and government agencies. Headquartered in Tacoma, WA, the company maintains a nationwide workforce consisting of language instructors, Subject Matter Experts (SMEs), and training and education professionals.

Position Location: Fort Bragg, North Carolina

POSITION TITLE: Program Manager (FORSCOM East)

Travel Required: Possible

Security Clearance Required: May be required to pass and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation

Background Check Required: May be required to pass and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation

Position Summary

The primary function of this position is to provide contractor support of the FORSCOM Language and Cultural services in the East region and coordinate, manage and execute technical and resource support across the FORSCOM environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Specific duties may include, but are not limited to:

• Support the management of the XVIII Airborne Corps and DOD language training program in support of FORSCOM and other authorized Government agencies and organization.
• Work with the Program Manager FORSCOM to support the instructors and staff supporting the program within the East and Central regions.
• Establish and maintain office files and directives of interest to the Command Language Program.
• Work with the Program Manager FORSCOM to complete monthly invoice drafts for billing to the USG.
• Review and approve employees’ timecards on a weekly/biweekly basis.
• Monitor students’ participation and performance and establish common linkages to enhance the program.
• Screen/interview potential candidates to support different positions within the program; Ensure the new employees’ smooth transition into their job.
• Process large volumes of correspondence to meet critical schedules of the Command Language Program.
• Compose a wide-range of administrative correspondence for Command Language Program, to include but not limited to Letters of Recommendations and Performance Evaluations.
• Receive and review all correspondence relating to calendar and travel requirements for the Command Language Program.
• Receive and process all correspondence from the CLP coordinators as pertains to the Command Language Program.
• Conduct instructor observations to ensure they meet the standards and expectations of the Department of Defense and the CLP.
• Communicate with the Program Manager FORSCOM and update the Senior Leadership and COR on the status of the program.
• Submit monthly and quarterly reports outlining progress, problems, and contemplated changes in the program.
• Coordinate and manage instructor meetings and CLP coordinator conferences.
• Ensure that lesson plans are being developed and implemented for each new class.
• Review instructor lesson plans regularly and provide feedback, as needed.
• Review instructors’ learning materials and provide feedback regularly.
• Monitor deliverables, such as, Lesson Plans, Pre service, and In Service training, attendance sheets, and other deliverables, as required.
• Monitor and track student pre and post training scores, when available.
• Collect and track student learning styles.
• Collect and process students’ and instructors’ course feedback.
• Coordinate with necessary departments to ensure new hire documents and screen instruments, such as NACI, pre-service training, security training documents, I-9 are completed.

Minimum Qualifications

The Program Manager shall have:

• A Bachelor’s Degree in (a) Foreign Language (with teaching concentration), Second Language Acquisition, Cultural Anthropology or Cross-cultural Communication, or Instructional Design or a related field of study; AND five years of adult education experience.
• Minimum of five years of demonstrated managerial experience dealing with personnel and program/project management.

Preferred Qualifications

• Master’s Degree (MA) in Second Language Acquisition, Cultural Anthropology, Cross-cultural Communication, Instructional Design, or a related field of study

What We Offer: (benefits vary based on FT, PT, or On-Call status)

• Benefits offered include Medical, Dental, and Vision insurance
• Employer-paid Life insurance, long-term disability and short-term disability
• Paid time off -including 11 Holidays
• Participation in the Chi-Chack LLC 401(k) plan

Pay Range for this position based on experience: $60,000-$70,000 per year

Physical and Environmental Requirements:

• May be required to use computer screen for extensive periods of time.
• Occasional lifting of 15 to 20 lbs.
• Extended working hours and travel may be necessary.

Pay Range: $60,000 to $70,000 per year

Equal Employment Opportunity

Chi-Chack LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other characteristic protected by applicable laws, regulations and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

E-Verify

This company participates in the E-Verify Employment Verification Program.

Background, Credit, and Criminal History Check

Due to the nature of the company’s work, certain positions may require completion of a successful background, credit, and/or criminal history check.