What are the responsibilities and job description for the Social Worker BSW position at CHI Memorial Chattanooga?
Overview
Weekend Option
CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
CHI Memorial Hospital provides you with the same level of care you provide for others. We care about our employees well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
Responsibilities
The Social Work (SW) Case Manager provides the social work component of the case management process, working collaboratively with the RN Case Manager and the Utilization Review team for assigned patients. The Case Management process encompasses communication and facilitates care along the continuum through effective resource coordination. The goals of case management include achievement of optimal health, access to care, and appropriate utilization of resources, balanced with the patient’s right to self-determination. While the Social Work Case Manager shares a geographic assignment with the Registered Nurse (RN) Case Manager and many overlapping functions, the Social Work Case Manager provides more oversight for psychosocially complex patients.
1. Conducts psychosocial screenings to case find and identify high risk patients needing Social Work Case Management services (e.g. crisis/violence, abuse/neglect, homelessness, frequent mental health related admissions, frequent ED visits, frequent falls, decline in functional status, high risk diagnoses).
Qualifications
BSW
Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks).
Demonstrated experience in case management, discharge planning, and transfer coordination. Must have excellent computer skills and ability to learn new systems. Knowledgeable regarding issues of chronic illnesses, loss/grief issues, change process, family systems, relationship principals, strength based interventions and community services. Possesses knowledge of public and private welfare and health agencies available to serve patients and families. Must have strong organizational (time management) skills, strong interpersonal skills, the ability to handle multiple priorities with strong attention to detail. Knowledge of and practical use of good business English, spelling, arithmetic, practices and the ability to communicate effectively using written and verbal skills. Proficient in email communications and internet usage along with basic use of Microsoft Excel and Word. Knowledge of information technology to evaluate care effectiveness (care process, outcomes and cost)
Weekend Option
CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.
CHI Memorial Hospital provides you with the same level of care you provide for others. We care about our employees well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
Health/Dental/Vision Insurance- Flexible spending accounts
- Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
- Adoption Assistance
- On-site childcare (Downtown campus) with extended hours
- On-site employee gym (Downtown campus) with extended hours- Discounted fee
- Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
- Employee Assistance Program (EAP) for you and your family
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- Matching 401(k) and 457(b) Retirement Programs
- Wellness Program
We invite you to join CHI Memorial Hospital today!
Responsibilities
The Social Work (SW) Case Manager provides the social work component of the case management process, working collaboratively with the RN Case Manager and the Utilization Review team for assigned patients. The Case Management process encompasses communication and facilitates care along the continuum through effective resource coordination. The goals of case management include achievement of optimal health, access to care, and appropriate utilization of resources, balanced with the patient’s right to self-determination. While the Social Work Case Manager shares a geographic assignment with the Registered Nurse (RN) Case Manager and many overlapping functions, the Social Work Case Manager provides more oversight for psychosocially complex patients.
1. Conducts psychosocial screenings to case find and identify high risk patients needing Social Work Case Management services (e.g. crisis/violence, abuse/neglect, homelessness, frequent mental health related admissions, frequent ED visits, frequent falls, decline in functional status, high risk diagnoses).
2. Conducts timely and comprehensive discharge planning assessments, as appropriate, for assigned patient populations according to department standards. Assesses current and anticipated clinical needs, current and anticipated living arrangements, functional status, patient’s ability to provide self-care, presence of a willing and able caregiver (if patient is not able to provide self-care), ongoing needs for medical equipment and/or an alternate care settings and/or services.
3. Maintains current knowledge of post-acute transition options (HHC, DME, SNF, etc.). Provides patient/caregiver education regarding post-acute levels of care using teach-back methodology. Ensures informed decision making through explanation of choices, including in network providers and risks/benefits of choices. Promotes patient’s self-determination in all decisions. Integrates patient decisions/patient choice into the planning process by engaging the patient/caregiver.
4. Collaborates with patient/caregiver, physicians, case management staff and other interdisciplinary team members to determine patient’s post-discharge needs and plans.
5. Develops and executes transition plans applying appropriate population specific guidelines that allows the patient to discharge at the lowest level of restriction that provides a safe environment to meet continuing health needs. Communicates with and updates with all stakeholders regarding discharge plan/transition arrangements. Documents actions in medical record according to departmental guidelines and oversees process of exchange of information with other facilities/agencies adhering to patient privacy regulations and standards.
6. Makes appropriate state agency and community resource referrals, and works collaboratively to ensure appropriate consultation or further referral, as appropriate (e.g. APS, Area on Aging, Support groups, transportation, assistance with utilities, etc.).
7. Identifies/anticipates/ proactively manages psychosocial barriers that would impede clinical progression and/or transition to next level of care
8. Identifies and facilitates resolution to medication financial issues which impact the discharge plan.
9. Provides and/or connects patients/caregivers to short term crisis counseling and other support services to include palliative care, center for cancer support, geri-psych and other behavior health services.
10. Attends and proactively contributes and/or leads unit-based discharge huddles to facilitate plan of care and progression to next level of care.
11. Other duties as assigned by management.
Qualifications
BSW
Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks).
Demonstrated experience in case management, discharge planning, and transfer coordination. Must have excellent computer skills and ability to learn new systems. Knowledgeable regarding issues of chronic illnesses, loss/grief issues, change process, family systems, relationship principals, strength based interventions and community services. Possesses knowledge of public and private welfare and health agencies available to serve patients and families. Must have strong organizational (time management) skills, strong interpersonal skills, the ability to handle multiple priorities with strong attention to detail. Knowledge of and practical use of good business English, spelling, arithmetic, practices and the ability to communicate effectively using written and verbal skills. Proficient in email communications and internet usage along with basic use of Microsoft Excel and Word. Knowledge of information technology to evaluate care effectiveness (care process, outcomes and cost)
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