Chick-fil-A Bixby

Shift Leader, Full-Time

Salary

$20 / hour

Description A.M. and/or P.M. Shift Leader Job Description

Role Summary:

The Shift leader is responsible for proper execution of all operations. The SL has a strong shift awareness and ability to make sound adjustments to ensure Team Members are providing genuine hospitality, great tasting food, fast and accurate service, all in a clean and safe environment.

Job Description:

• Ensures overall satisfaction, order accuracy, speed of service, cleanliness, productivity, and quality of product are kept in accordance with organization goals
• Monitors daily responsibilities to appropriate team members and follows up to ensure tasks are completed
• Holds team members accountable to all Chick-Fil-A standards, policies and procedures; ensures fair disciplinary action
• Verifies safety protocols are followed when closing the restaurant
• Learn to create Shift Set-Ups by positioning Team Members according to their strengths and abilities. Demonstrate a flexible mindset when changes need to be made. Take Team Member requests into consideration and respond appropriately and fairly.
• Oversee the maintained success of Front Counter and Drive-Thru Operations throughout the day.
• Ensure Food Safety Requirements are met in all positions, tasks, and assignments.
• Set an example for Team members by Practicing open, honest, and direct communication.
• Oversee Cash Management and Flow throughout the day, including closing shifts and counting drawers.
• Lead Team Members through Closing
• Assists with leadership development of junior team members

Job Type:

• Full-Time/Part-Time
• Hourly $20

Benefits:

• Free Employee Meal & Beverages while on shift
• 25% off duty discount
• CFA college scholarship program available
• 401k, with company match
• Affordable Health Insurance options
• Paid Vacation

Schedule:

• 36 hours week average (full time)
• Approximately 95% schedule operationally in the business; 5% administrative responsibilities
• Available to work 6:30 a.m. to 10:30 p.m, Monday through Saturday
• Never work a Sunday Again

MINIMUM QUALIFICATIONS:

Specific Experience:

• Age Requirement: 18
• Required: Proficient in cash handling
• Preferred: Management/ Supervisory Experience of 10 or more employees
• Required: Excellent People and Communication Skills
• Required: Team Player
• Preferred: Restaurant Management Experience of 6 months
• Recommended: High School Degree or equivalent

Business

• Demonstrate an ability to anticipate and fulfill the needs of the restaurant on an hour-to-hour basis.
• Successfully motivate and encourage the team through the shift.
• Learn to adapt to changes in a way that matches Chick-fil-A brand standards and serves both guests and the business.
• Model a respectful, professional attitude for all Team Members

Personal

• Understand that Team Members, Senior Team Members, and Team Leaders look to you for instruction. Set an example and maintain that example. Demonstrate excellent self-management and learn to encourage the productivity of others.

REQUIREMENTS

• Age Requirement: 18
• Required: Proficient in cash handling
• Required: Excellent People and Communication Skills
• Required: Team Player
• Required: Previous Management Experience

Corporate Purpose: “To glorify God by being faithful stewards of all that is entrusted to us, and to have a positive impact on all who come in contact with Chick-fil-A”

How We Live

Values at Chick-fil-A Bixby North & Bixby Central

Honor Others with Dignity & Respect

Expect Excellence

Accept Challenges & Seek Solutions

Respond with Grace & Generosity

Think of Others First

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.