Team Member - Guest Service Team

Chick-fil-A - Bristow
Manassas, VA Full Time
POSTED ON 5/19/2022 CLOSED ON 11/17/2022

What are the responsibilities and job description for the Team Member - Guest Service Team position at Chick-fil-A - Bristow?

Team Member - Guest Service Team Description

Working at Chick-fil- A Bristow is an opportunity to not only grow in a professional setting but also on a personal level with the people skills training that you will receive, working in large groups at one time, and being able to problem solve in a fast paced environment. Our mission here is to have a serve first mentality as we serve our guests as best as possible for them to leave our location with the best customer experience they’ve had. We strive to find people who have a passion for helping, serving, and learning which in turn leads to meaningful and long lasting relationships with our guests and fellow co-workers. At Chick-fil- A Bristow we believe that by doing all of these things the work environment leads to a fun but productive one where the guests and employees, both leave each day with a positive experience. 

Responsibilities and Duties

  • Being able to work cohesively in a group setting is a key factor for our team.

  • Being coachable, responds well to constructive criticism for self growth and team growth. 

  • Being able to work on your feet for hours at a time (6-8hrs avg.)

  • Able to communicate clearly and effectively with the team and guests. 

  • Able to carry 20-30lbs for stocking purposes*. 

  • Being reliable and on time. 

  • Being able to work under harsh weather conditions (i.e. Heat, cold, rain, snow)

  • Able to multitask and adapt to our change of pace work (Each day will be different. Some days might be busier than others, being able to quickly adapt and pick up the pace when needed)

Qualifications & Skills 

  • Customer Service experience preferred but not required 

  • Good Communication skills

  • Knowing how to use an iPad

  • Dependable and timeliness 

  • Motivated to learn and being able to take in information given at a rapid pace

  • Being able to adapt and change with things quickly

  • Serve first mentality

  • Positive attitude 

  • Team- player

Perks & Benefits      

  • Monthly bonus opportunities in cash, gift cards and other

  • Flexible hours

  • Real opportunity for growth and leadership opportunities 

  • Competitive pay 

  • Scholarship opportunities for college 

  • Bonus Program for Students

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