What are the responsibilities and job description for the Drive-Thru Team Member position at Chick-fil-A | JLDJ Inc.?
Description:
Works together with the other Drive Thru team members in order to serve guests with honor, dignity, and respect. This Team Member helps reach the restaurants vision.
Restaurant Vision:
To be the best restaurant in Severn; that provides each guest with a REMARKable experience by serving fresh food, quickly, in a clean environment by a team that loves people.
Outcomes:
- Greets guests immediately on headset
- Core 4
- Eye Contact
- Share a Smile
- Speak Enthusiastic
- Stay connected
- Repeats the order
- Accountable for cash and coupons
- Keeps Drive Thru area clean throughout shift
- Condiment stand stocked
- No trash on the floor
- No crumbs on the counters
- Practices cost efficiency for food, condiments, and paper items
- Able to work at least 3 Saturdays each month
- Able to work outside with Face to Face Drive-Thru ordering
Behaviors:
- Smiles
- Honest
- Fast
- Competitive
- Positive Attitude
- Optimistic
- Chemistry with rest of team
- Reliable
- Attention to details
- Proactive
- Consistent with Chick-fil-As companywide culture
- Calm under pressure- the majority of your shift is a nonstop volume of customers
- Loves serving people
We offer:
- Sundays off
- Competitive wages
- Free Meals
- Fun team environment
- Cross training
- Flexible schedules
- Scholarships
- Tuition reimbursement/books
Brand: Chick-fil-A
Address: 7055 Arundel Mills Circle Hanover, MD - 21076
Property Description: 1293 - Arundel Mills - Hanover, MD
Property Number: 1293