Assistant Front of House Manager

Chick-fil-A Onalaska is looking for the region’s best to join our team.

Join Chick-fil-A and help us achieve our vision of “Connecting with our Community by providing EXTRAordinary Care."

At Chick-fil-A, Assistant Managers are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Assistant Managers are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant, following established opening and closing procedures.

We are looking for leaders that focus on our values of striving for excellence, serving others first, and showing the La Crosse region something better. We are excited to develop people to pursue greatness in their lives and reach their full potential.

Please join us for an experience that will challenge you, teach you, and shape your future.

Responsibilities include:

• Ensure that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensure that Team Members are extremely accurate with weights and measurements for all

recipe items.

• Ensure that Team Members work at a pace to maintain restaurant’s established speed of service

guidelines.

• Ensure that workstations are clean at all times.
• Ensure that Team Members follow all food safety standards and procedures at all times.
• Ensure that cashiers follow cash handling procedures at all times.
• Execute proper security and cash handling and control procedures and hold cashiers accountable

to adhering to policies and procedures.

• Ensure that Team Members monitor dining room, restroom, parking lot and overall facility

cleanliness.

• Perform any of the tasks above as needed throughout each shift.
• Address guest issues that may arise; consults with management regarding complex issues.
• Maintain a positive working relationship and treat all employees with respect and dignity while

providing direction and feedback.

• Communicate employee performance and policy/procedure violations to management for

appropriate handling.

• Strictly adhere to all Company policies and procedures.

REQUIREMENTS

• Previous management experience a plus.
• Achieve operational objectives.
• Accomplish human resource objectives.
• Perform facility opening and closing procedures.
• Maintain the flow of satisfied guests.
• Work to create a safe, secure and healthy work environment for fellow employees.
• Work with staff to accomplish all goals.
• You will be required to demonstrate a high level of professionalism, with excellent communication skills.
• You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
• You also must be efficient and detail-oriented with a strong customer focus.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Here are some of the great benefits of working at Chick-fil-A:

• 
  It's a Great Place to Work

At Chick-fil-A Onalaska, our Operator considers the Team Leaders to be more than just employees; they are a highly valued part of the Chick-fil-A restaurant. Our high retention rate is proof that Team Leaders really enjoy working at Chick-fil-A. In addition to that, we strive to offer competitive pay and ensure that you will work in a nurturing environment where you will learn valuable business and people skills.

• 
  Work Directly With A Chick-fil-A Operator

Our Operator, Pam Chaney (aka Coach Pam), is an independent business person responsible for the operation of Chick-fil-A Onalaska. Coach Pam invests time in her Team Leaders by teaching them important business skills for the future including, but not limited to, time management, stewardship, team work, and financial responsibility.

• 
  Opportunities for Advancement

Here at Chick-fil-A Onalaska we pride ourselves in our Leadership Development Program. The purpose of this is to provide our Team Leaders with many opportunities and resources for advancement!

• 
  Scholarship Opportunities

While Chick-fil-A, Inc. has awarded scholarships for more than 40 years, the enhanced educational assistance initiative, called Remarkable Futures, increases the amount of scholarships available. Students can receive up to $25,000 as well as access to tuition discounts and other educational benefits at more than 70 colleges and universities nationwide, to help offset the cost of their education.

• 
  Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

• 
  Free Food

All Team Members will receive a free entrée or meal during their shift. (Varies depending on the length of shift)

• 
  Health Care option for qualified Team Members and Leadership