What are the responsibilities and job description for the Dining Room Host position at Chick-fil-A?
At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.
Specifically for the Dining Room Host, the mindset we operate from is that we our store is our home. We are inviting guests daily into our home that they may rest, refresh, and replenish from their day journey. Only with excellency through intentionality can the experience we desire to create for our guest be to the standard we set. We want to effectively prepare and host our guests as they enter our store and choose to dine with us. What that entails is listed below in the duties section, but the heart we do this with is the most critical factor.
The Dining Room Host is a position that calls for urgency in pace and someone who enjoys learning new things. Team work and drive are two values that must be embodied by someone seeking to acquire an opportunity.
We also offer many other great benefits such as:
- A fun work environment where you can positively influence others.
- Flexible schedules which include being closed on Sundays.
- Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
- Leadership opportunities to gain real world management experience to help you reach your professional goals.
- Competitive pay.
Responsibilities:
- Ensures cleanliness by proactively wiping table tops and chairs using sanitizer wipes
- Cleans and polishes windows and doors
- Sweep and mop floors when spills occur
- Assist guests in carrying items to their table such as food and beverages, high chairs for children, etc.
- Serve guests by offering to refresh their beverages and/or remove any trash from the table
- Empty full garbage bins
- Provide items requested by guests
Skills:
- Service orientated - actively looking for ways to serve our guests
- Monitoring - being aware of the needs of the dining room
- Multitasking - able to perform a variety of tasks quickly and efficiently
- Customer service - assessing the guests' needs and meeting quality standards for service to ensure customer satisfaction
- Detail orientated - thoroughly completing work tasks
- Adaptability/Flexibility - being open to change (positive or negative) in the workplace
- Initiative - willingness to take on responsibilities and challenges
We are looking for applicants who exhibit the following qualities:
- Consistency and Reliability
- Cheerful and Positive Attitude
- Values Teamwork
- Loves Serving and Helping Others
Applicants must be able to:
- Smile
- Create and Maintain Eye Contact
- Make Emotional Connections with Guests
- Commit and encourages others to follow the visions and values of the restaurant
- Ability to multitask quickly, yet thoroughly
- Team-oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
- Work on feet for long periods of time
Policies:
Chick-Fil-A West Hills, Homberg Drive, and West Town Mall provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.
